Phone

Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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robo calls

Well, I see robo call complaints going back to 2017 and most likely, long before that. NOMOROBO cant be set up in my Cox area ( ? other areas). Other faults with phone service too. After my contract time is up, looks like time to go back to ATT. Sorry I left,Big Guy-Cleveland

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Caller ID banner on TV not showing

We recently had some phone work done as our Cox digital phones stopped working several days ago (a short in some wires from pole and at the box outside the house was the culprit). Now the phones are working but the tech was not able to get the caller ID banner to return on my TV. We unplugged/plugge

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Caller ID

Hello, I cancelled my TV service. My phone doesn't have caller ID now. Thoughts? Thank you.

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Getting robo calls every day

but a cell phone user I know has them all blocked by nomorobo, and another person has another one. Yet they pay LESS for their phone than I do. What does this say about Cox? Years ago, people complained. Now I have to wait until November unless Cox allows me to get set up and I'll move on from their

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phone hook up at cable box

I just had cox installed and want to know if I have to hook the base phone to my cox modem or if I can hook up one of my extra phones to modem. I have a netgear wifi also. I want to use my base phone in living room if possible.

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Don't want phone upgrade!! Disabled with no power out 911 use??

TWO service apts. were cancelled by your company as I took 2 mornings to meet them only to not getANY CALL 1st time (Noreaster -2" of snow all day-a joke) and another cancellation call @ 11:48 AM 3/30/2018 to cancel.Wanted me to wait some more from 1-3 instead of 10-12PMWhat jerks...Cox ** it really

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Phone upgrade Letter

I know there have been several posts on this but want to ask for myself. I keep getting the phone upgrade letter. I use the jacks in my house for just old school land line. I have my own answering machine and don't need any bells and whistles. I believe I have the Cisco DPC3010 modem and connect tha

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Phone "upgrade" failure

I'm about to pull out my hair. 10 days ago a technician came to install a modem but left without us having any phone service. "It should work by 8:15 tomorrow." That next afternoon I was told the problem is at Cox's end and should be resolved the next afternoon. 5 days later I was told a ticket need

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Call History

call history, why are some entry's colored RED

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Robocalls and simultaneous ringing

I get robocalls and junk calls about six times as often as I get "real" calls. There are some solutions out there, e.g. Jolly Roger (www.jollyrogertelco.com/), but they require simultaneous ringing. I know for a fact (googling your documentation) that you have simultaneous ringing for your business

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