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Hi DEnnydot, Nomorobo is a phone feature currently available only to customers who have been converted to the new Cox Voice platform. If your monthly Cox billing statement shows that you subscribe to "Cox Digital Telephone" with either the Premier or Economy feature packages, you are not yet eligible to activate Nomorobo. The Cox Digital Telephone Premier Feature Pak includes Caller ID, Call Waiting ID, Call Waiting, Call Forwarding, Call Forwarding No Answer, Call Forwarding Busy, Selective Call Forwarding, Selective Call Acceptance, Selective Call Rejection, Priority Ring, Busy Line Redial, Three Way Calling, Call Return, Voice Mail, Unlimited North American Calling Plan Calls, including Canada, and Unlimited Mexico Calling (except calls to cell phones). To learn more about these features, go to www.cox.com/.../features-and-guides.html. -Becky, Cox Support Forums Moderator