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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Caller ID Not Showing Up on TV Screen/No Record of Calls
On 2/10/18 I returned my Cox Panoramic WiFi hardware and, after confirming it's on Cox's approved list, replaced it with my personal Nighthawk modem/router. The Nighthawk doesn't have a plug for telephone service, so I also went to my local Cox store and picked up one of the small modems for telepho
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cannot send email on iPhone 7 or iPad with Cox
I have deleted and re added account, checked settings and passwords, still not working. Why does this keep happening with Cox? Please help.
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Blocking last number called
How do I block phone calls from unwanted sources?1979942pt
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What does this really mean?
To our customers, We are currently experiencing technical difficulties to to load your profile. We are aggressively working to resolve this issue as quickly as possible. Your ability to access the Internet and other parts of this site is not affected. With highest regards, Cox Communications I perio
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No dial tone
I have had no dial tone for a couple of days. Was online w/ tech support and they put a ticket in, the technician called the net day, and was told they needed to escalate further, I haven't heard anything, please help.
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unable to send cox email when the phone 7 plus not wifi
it has been 5 days I can not send email, cox smtp server blocked sending email.I have been with Apple, Verizon and even with Cox at least 3 times. all pointed to Cox outgoing server issue. phone assistances from Cox did not help. I have been with Cox for 17 years, maybe it is time to think of leavin
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Inbound or outbound?
It sure would be nice if call history differentiated inbound versus outbound calls. Missed calls show up ok. In these modern times Cox seems to continually fall far behind.
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Update telephone service
According to your letter I need to update my telephone service. . I guess I need to schedule a teck to come to my hose add to my telephone line< My internet is fine to this free add on. I have call 4 times , went to your service center 2x, bout a router a Target that you service rep told me I need.
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BLOCKED TELEPHONE NUMBERS
I can block some numbers by entering *60 but some numbers cannot be blocked. WHY? e.g. I cannot block 652-365-8974. I am constantly called by this number. The Cox service confirms that I have blocked this number but I keep getting calls from it.
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No dial tone
Well, I guess it's official. As of today, my landline no longer works. I've avoided the total inconvenience of this "upgrade" but today was informed by a chat with Cox that the reason I have no line is I haven't upgraded.
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