New Contributor
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2 Messages
We have a dial tone, but the other line can’t hear me at certain times a day
For the past week, the only time my phone fully works is from 2p-8p. The rest of the day, I HAVE a dial tone but no one can hear me. I can hear the other person perfectly, but they can’t hear anything I say. Just silence.
During that time, my message system voice is all garbled and I can’t hear my voicemails.
I have a Panasonic KX-TGF380, I’ve tried calls using the base phone, as well as the other 2 cordless phones but nothing.
Cox has sent out 3 servicemen but they have zero clue. They have completely switched and given us new lines and new modems and everything.
Any ideas or help? Happening to anyone else?
dward5665
Contributor
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122 Messages
7 years ago
Sounds like Cox has QoS issues. Phones used to be so reliable until the geeks ruined the industry by combining voice and data. Now if your computer/phone system goes down, you need a cell phone or a POTS line to call for help.
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CarolLM
Former Moderator
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267 Messages
7 years ago
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