Phone

Switched to Cox July 27. Since the switch, I’m getting 20+ robocalls a day. I set up nomorobo.com, but calls are still getting through. In partular, one with the calller ID that starts with V8. The rest of the ID changes, and always a different number. Message is left that he “local cops” are one th

FOR SOME REASON MY PHONE IS TURNED OFF

I posted this issue last month, but no one from Cox answered me. I called in and got last month's calls taken off of the bill, and was assured it would not happen again. I just looked at my last statement online (paperless billing here), and I have 23 charges for Nomorobo intercepts. I live in Tucso

I have Cox Digital Telephone Premier and based on previous posts I am not eligible (or not available) for nomoromo. Is it possible to find out when the service will be available in my area? Unsolicited calls are out of hand...

I just spent an inordinate amount of my time chatting with some helpful Cox reps. They were helpful in many areas but my last request concerned NOMORE ROBO and I was directed to settings and told I would be able to set this up myself. Why send a customer to a location that will not allow the custome

I can't find any way to talk to nomorobo human-to-human, and Cox isn't able to provide, but I need a 520 area code (Tucson) number to use for the simulaneous ring for nomorobo. The one I was provided is a 602 number, and I'm being charged for each call intercepted as a long distance call to Phoenix.

I now have "Voice tools", my account page says I have "Nomore Robo" and simultaneous ringing, yet when I go into settings, it is the same 4 options as always, voice mail, call forwarding, call waiting, and do not disturb. Is the Phoenix area not yet fully migrated? I am looking for moderator respons

Is there some reason why Cox cannot block OBVIOUSLY SPOOFED numbers. I live in the 520 area code and am constantly getting telemarketing robocall showing a caller ID of 520-1##-####. There are no telephone numbers in the 520 area code which begin with the number "1". Any call showing that in the cal

I just got the panoramic modem because I was sick of the horrible spotty coverage throughout my house. The modem is now located in my living room by my tv. I tried to use my fax machine and there is no dial tone. Is this really the case that only the jack on the modem works? I can't put my fax machi

Why does the service in my area keep going out at or near them same time every darn day? No one in customer service knows what to do and I can't get an answer as to why this keeps happening...