Phone

Dear COX, Do you realize that your new and improved VOIP service is not wanted, nor does it work? The traditional copper telephone line is king, as it doesn't require a modem, coaxial cables, electricity, electronic waste, backup batteries, mac addresses, IP addresses, and the like. The telephone in

We have an itermittent dial tone on both wireless and wired phones. Also when on a call the phone will go dead. The phone light on the phone modem is blinking all the time when this happens.

I was thrilled to have my Cox phone service restored yesterday afternoon after being without a working phone for 2 weeks. I'm very upset to report that the phone service has now gone out again. I have turned the modem (the 3rd modem I've had in 2 weeks) off and on to reset and the modem light for Te

On Friday 5/18 I was working from home & my broadband went down, including phone. Viewing the app told me there was a service issue in the area I saved a screen shot lol) but when I called an hour later the phone rep said no, no service issue and she proceeded to get me back online. When I mentioned

I have not had Cox phone service since July 27 -- no dial tone or calls for 12 days now and counting. Two technicians visited my home on July 30 and were very thorough in attempting to solve the problem. They ran various diagnostic tests and gave me a new modem but could not reestablish the dial ton

Our phone calls are constantly being dropped. What can we do?

As I found their name in my caller i.d. With past sources, it was name & phone#.

Well, there still is no local phone number for nomorobo, and I think this mess is about to go big and wide. I received a mailer this week from Cox, aimed at the entire Tucson market no doubt, announcing the switch to Cox Voice and the availability of nomorobo. Following the instructions provided, ev

I posted a while back and was told COX would be implementing a new service to stop the ROBO calls in my area starting in July. Its Aug and I am still getting ROBO calls everyday. Can I get an update? Thanks, Ken

Switched to Cox July 27. Since the switch, I’m getting 20+ robocalls a day. I set up nomorobo.com, but calls are still getting through. In partular, one with the calller ID that starts with V8. The rest of the ID changes, and always a different number. Message is left that he “local cops” are one th