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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Blocked phone numbers
Is there a way to view visually the phone numbers we have blocked?
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Issue with Nomorobo using Simultaneous Ringing
Ok after several attempts to try and get Nomorobo set up found out that the Simultaneous Ringing is not available yet! According to Cox Chat told me "Chris R.: Joanne, I have checked your account, in this case, I am sorry to tell you that simultaneous ring neither Nomorobo are available in your area
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Nomorobo now available in only a few select Cox markets
Nomorobo now lists Cox as a carrier for their service. However, I subsequently signed up for Nomorobo only to find out that simultaneous ring is only available in a few select Cox markets. Any idea when simultaneous ring will be available in the Hampton Roads, VA market? Thanks.
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local calling area for 949
Hello, how can I find out what is considered a local call from my 949 area code landline? Thank you.
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Nomorobo set up and verified. No calls blocked
Please help. My Nomorobo is set up and verified by Nomorobo. Everything is in order. They have called to day it is enabled. But it is NOT working. Cox refuses all responsibility/. I have to contact Nomorobo. I have done that 3 times. They say they will get back to me. They havent. Everything is done
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Voice mail time stamp
The time stamp on my voice mail is off by 3 hours. I live in AZ, but the time it states is east coast time. I've called Cox several times and they did not seem to know how to fix it. I've reset my phone modem several times to no avail. Any suggestions on how to fix it?
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Voice Tools repeatedly down
I try to log in to track phone activity and I keep getting a page urging me to sign up for the service. What gives?
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Voice mail not sending to GMAIL
My transcripts from Cox Voice Mail are not being received, or more accurately seldom received and it can take 12 - 18 hours. Out of over 20 some tests, I got two in gmail and they were delayed by many hours. When they are received, I get a ? mark in front of the sender name put there by Gmail. If yo
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Voicemail Time is wrong
When I retrieve my voicemail the time it reports for the calls I received is 2 hours off. How do I fix this?
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Snail mail marketing -Cox or Scam?
A senior citizen we know has been getting snail mail, phone calls and email, threatening to shut off Cox phone service if a service appointment iisn’t scheduled. In addition, Cox marketing seems to be using the same event to ‘upsell’ people to services they don’t need. The phone number printed on th
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