Phone

Digital voice customers want NOMOROBO. Come on Cox, do something about this.

Is anybody else having problems with outgoing calls being logged in the Voicetools? This has been on-going for over a month. There have been several tickets open, which have always been "escalated," but that doesn't seem to fix anything. I have talked to probably about a dozen phone CSR's, but nobod

For the past several weeks my landline phone (703-631-8077) sometimes does not ring for an incoming call, and I discover this only when I pick up the phone and hear a "busy" signal. Rebooting my modem (which I can do with the Cox Connect app) always fixes the problem, but this is happening about twi

I have been on the receiving end of eleven scam calls spoofing my number... nine of these have come in the last 24 hours. This is deliberate harassment and there needs to be a way to find and stop these criminals. I'm asking my "Friend in the Digital Age®" to assist in tracing each count of criminal

Looking at old posts from 7 or 8 months ago where folks from Northern Virginia were asking when the Simultaneous Ring option was coming our way so we could use Nomorobo, the Cox Corp response, was "please be patient." Well, it's been a LONG time! If you can't get us Simultaneous Ring, how about you

WARNING-- wish Cox stop pushing to sell products people don't need and or ask for. I have been customer since November 2014 and never have a need or use battery to operate my modem until a flyer came with monthly bill that I may need one. after received the battery, I installed it immediately. I was

Hi, I've tried several times to set up Nomorobo. I had it set up at one time but I don't know if it blocked any calls. However, what happened was that my voicemail no longer worked. Instead of going to voicemail the call was directed somewhere to a fax machine. Today, after having reduced the number

My nomorobo is still not working. Nomorobo has worked on it. They say everything is set up correctly. They told me to call Cox to reset the simultaneous ring because that seemed to be the issue. I did that. Cox says they reset it. It is still not working. Not a single call has been blocked this mont

Trying to add nomorobo phone number per the instructions. When I press "add" after typing in the phone number I get the following exception about "utag" not being defined. This happens in both Chrome and Edge and is repeatable.This also happens if I try to add a new contact in the "Contacts" tool. A

Firefox refused to connect to phonetools.cox.com with the message "Your connection is not secure." The details indicate the Cox certificate expired 11/5/18 06:54:54 am SEC_ERROR_EXPIRED_CERT. . I clicked on Advanced to add it as an exception, but unchecked the "Permanent" box. This allowed me into p