Phone

So everyone here using Cox Phone is still using a land line??? We have one, just cuz we've had it forever We basically never place calls with it anymore and it's an older phone We just use it as our number to disclose when we have to provide a phone number We can see who calls with caller ID, but th

Phone tools call history still not working since Jan 8 after repeated calls & chats to Cox. Was told this is a nationwide problem which would be resolved in 72 hours. It was escalated higher up with a ticket #. Still not working.

We have been Cox customers for over 30 years. Currently our phone, Internet, and TV are all provided by Cox. All worked well until Cox introduced the Voice Everywhere app. We now have regular phone outages (we hear a busy signal), especially after each new update of the app. To restore phone service

When will the Cox Connect app show call history once again for customers that have been migrated to the "Voice" feature? Approx. 6 months ago my call history in Connect App stopped working and whenever I clicked on the phone icon it takes me to the Voice Everywhere app. The Voice Everywhere app only

I own a local call center and have a customer that is entering the standard code for forward her phone lines. It's not working. We assume it is *72. Is that the case all across the US with Cox or is is different is some places? Tammy info@24x7doctorsansweringservice.com 24x7doctorsansweringservice.c

When will simultaneous ring be activated in the North Scottsdale, AZ area? Nomorobe and Simultaneous Ring both appear as a new feature in my phone service (which is Premiere) under "My Account", however when I go to Phone Tools to complete the Noborobo signup, Simultaneous Ring does not appear under

My TV Caller ID has not working since 1/29/19. I've rebooted the STB and confirmed that the feature is enabled with the remote. This happened earlier this month (1/9/19) and was told by Cox Support that the issue is due to the deactivation of the TV caller ID in the Cleveland market due to inbound/o

I would like for Cox to help actually end unwanted telemarketing and scam calls- from spoofed numbers. Over the past three days my phone has been rung eleven times- each spoofed numbers.... I just got a robocall that opened with "this is not a solicitation...", telling me how my credit card activity

I've been thinking of switching from Cox phone to another voip service like OOMA or Obi with Google Voice. But in order for OOMA or Obi to work during a power outage the Cox internet signal has to be there. Even if my cable modem and router and OOMA or Obi box is plugged into a UPS backup power supp

Have had AT&T for many years but recently moved and new home isn't serviced by AT&T. Decided to move to Cox phone as already have TV and internet. Want to port over existing AT&T number (still tied to old address as haven't moved yet) but was told at the Cox store this couldn't be done as AT&T doesn