Phone

A couple of days ago I noted that simultaneous ring was now available in settings. So, I entered the number for my cell phone and nomorobo. Since then, I noticed that most of the junk calls are getting through. I looked the numbers up in a browser and found nomorobo recognized several numbers as spa

Since last week, when I call someone, I can hear them, but they can't hear me. Previously, everything was working fine. Have already had 2 chat sessions and rebooted/reset the modem with no luck. Anyone else have this problem? Potential solution?

Yesterday, I received an unanswered call from a doctor's office. My call history shows that it was 25 seconds long, so it seems likely that a message was left. However, there is no voice mail message. I'm wondering whether anybody else ever has experienced callers who say they left a message that yo

Feb 17, 2019 Tulsa, OK Call history is not displayed in Voice Tools when "All" (default) or "Missed" is selected at phonetools.cox.com. However, calls with voice mails are displayed when "Voice Mails" is selected. The same error occurs when using either Internet Explorer or Chrome. Conversations wit

Now that VOIP is setup on our modem is there a means to access the phone via an APP for the PC, extending the PC as part of the home phone?

When will Simultaneous Ring / nomorobo be available in Gilbert, AZ ? My bill says I have the nomorobo feature, but when I go to phone settings to activate Simultaneous Ring, its not there. I have been waiting several months for this service to be active. When I call and ask a CSR, they always say a

Cox Connect is now transfering to Cox Everywhere when I try to get call history. Cox Everywhere does not have any entries in it.

This has been going on for months and I'm finally notifying you. I guess I figured that the problem would be corrected on your end but that is obviously not going to happen unless I instigate it. Here's what has been happening. The caller ID time sent from Cox is 10 minutes BEHIND the current, corre

I signed up for online billing and payment. I used it in January to pay my bill. Now I have a new bill which indicates a current balance due in March. The bills I am seeing are ambiguous---one says there is a past due amount owed. The other claims that balance due is zero. Tried chat. I SPENT AN HOU

I need to temporarily forward calls made to my home phone to my cell phone. What is the process, please?