Selective Call Rejection Phone Features Aren't Working

LisaH, I checked my spam folder and didn't find your email.  I have a filter rule to forward all Cox email received to my Outlook account which has a rule to direct email from my Cox account to a Cox folder.  It wasn't there either.  I then sent a test message from my Outlook account and it immediately went through to my Cox account with no problem.  It doesn't appear that your email went through.  

When I entered *74, a recording began with instructions for using speed dial.  When I entered #2, the recording kept playing, same as with *60.  Phone Features does not appear to recognize that keys are being pressed on my land line phone.  This is a new development because I used selective call rejection on 6/6/2019.

Lisa, I sent an email to cox.help@cox.com.   If you responded to that email, I didn't receive it.

An email from Cox noted that Cox Digital Telephone allowed up to 30 numbers for Selective Call Rejection, but I'm now on Cox Voice which only allows 25 telephone numbers for Selective Call Rejection.  When I asked why Cox chose to downgrade service for this particular telephone feature, I was told they understand my disappointment and appreciate my feedback and they will share it with their Leadership Team.  Well, that just makes me feel so much better.

Does anyone still receive repeat scam calls from the same number?  The last nuisance calls I got were from Cox.  Cox called my broken landline 6× to remind me I had appointment to fix said broken landline.  They were calling the very same number they were suppose to fix.  [Hello, hello...why don't you answer your broken phone?]