New Contributor
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4 Messages
Can not get inbound phone calls. When ever someone tries to call me. They get your call not be completed at this time. Even though I can make outgoing calls.
Could I have some how accidentally blocked all incoming calls? Since like I said before that when someone tries to call me. They get your call not be completed at this time message. Even though I can make outbound calls.
Bruce
Honored Contributor III
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5.7K Messages
6 years ago
Have you upgraded your telephone modem since Cox transitioned to VoIP?
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ekhawaii
Contributor
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283 Messages
6 years ago
Interesting Horserider...I tried suggesting the phone modem as an possible issue....you never said if you are using a landline or cell phone. I have used the 7 digit number in my area code here in SoCal. I think if the an area code you are calling is required, you get notified when you dial...also a 1 must precede if it is a totally different area code. But in your case, when others call they don't connect? What happens, do they get a busy or a message? Try calling yourself from a cell or another line to see how it bounces.
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ekhawaii
Contributor
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283 Messages
6 years ago
Another thing Horserider....login to the PC/cell 'Voice tools' and check you 'Call History'...check the incoming calls, maybe they are going to Cox Voice mail or something may pop up. Again, you don't say what the failure indicators are. I kinda agree with the CurtB and Bruce, probably something changed on the caller end. Now, rotary phone calls to a switchboard...that is long ago..Ha!
The 'Call History' may shed some additional info. There has been some discussions on this item in this Forum.
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Ehuffy23
New Contributor
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1 Message
6 years ago
I am experiencing the same issue. Been through multiple techs and tech support throughout the last week. Moved to new house but have the same number and previous address. Can call out but can't receive calls in. Frustrating!
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