Phone

Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Looking for clarifications regarding Cox phone installation and service

Hi Folks, I currently have a copper based phone line (Verizon) and want to move to Cox’s voice (phone) service (I currently use Cox for TV and Internet). My house was built in the early 1990s and is wired with basic analog wiring common at that time, with several phone jacks spread out throughout th

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Nomorobo is USELESS

How many robocalls from the 475-215 exchange does it take before Nomorobo starts effectively blocking them? At least TWENTY-FIVE CALLS from these terrorists and NONE OF THEM have been blocked. What is the point of having a product if it’s as useful as a boat in the middle of the Sahara? Ready to jus

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Readable voicemail

I have readable voicemail selected. Only a few of the voicemails show up in readable form. The ones that do appear do so without the phone ever ringing.

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Call history

What is going on with the call history? Calls don’t show up for hours & then appear 8-10 times at the same time.

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Pick up phone modem from the Cox store?

I've been told I have until 23 October to update my phone. Am I able to pick up the digital phone upgrade equipment from the Cox store and install it myself?

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Cannot send email on my iPhone 10

i am not home but at a hotel. Am now unable to send email from my i phone. Help please!

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Porting Home Phone

I made arrangements to have my home phone number ported over when I authorized my agreement to switch to cox cable. I was guaranteed that my number would be ported only to find out that they never made the official request with the other service provider to do so, so they took the lazy approach and

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Cannot be heard by callers

Inbound callers cannot hear us talking after we answer! While talking to other caller suddenly cannot hear us any longer. Outbound calls are completed but we cannot be heard. The problem is intermittent.

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call history not working

My call history in voicetools has not logged incoming or outgoing calls since this morning, Sept 23 @ 8;12 AM. Anybody else having this problem? Moderators...can you please submit a ticket and let me know the status?

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Landline disconnected, but I did not request it. Need it restored ASAP!

My landline phone has been disconnected, my bill is always paid on time. I cannot get a hold of Cox about this. Just got my latest bill today in the mail and it says "as requested on 9/4 a change was made to your phone service" I never requested this. How can I get in touch with someone from Cox as

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