If you haven't already done so, try powering off your modem for 30 seconds. If it has a battery, remove it. Then replace the battery and resume power. Allow time for the modem to reset. Phone service may take a few minutes longer to be restored than Internet.
I'm not seeing any outages in your specific area at this time. I would try what CurtB mentioned and also make sure the coaxial cable is still tight on both ends.
CurtB
Honored Contributor
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2K Messages
5 years ago
If you haven't already done so, try powering off your modem for 30 seconds. If it has a battery, remove it. Then replace the battery and resume power. Allow time for the modem to reset. Phone service may take a few minutes longer to be restored than Internet.
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BrianM
Moderator
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856 Messages
5 years ago
Brian
Cox Support Forum Moderator
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