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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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smart tv internet access

I have recently purchased a smart tv but can not access internet. TV has too many walls between remote internet and TV. Is there any way to have TV internet accessible without moving desktop computer?

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Internet slowing down every day

ok for those of you who are lucky enough to have the internet packages that got the speed doubled, I know where the extra speed came from, it came from those of us who are on the 435 a month internet plan, cause ever since I saw that commercial where Cox is doubling the speed, mine has consistently

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Bundle is a joke, I feel like the commercial all tied up with wires

I have been with Cox for about 8 years. We moved in October of 2012 and nothing works. I have dad 10 reps (who are subcontracted through Cox) come for the phone alone. It still does not work properly. It goes completely out when it rains. I am old and have a granddaughter 6 months old. My daughter w

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Self-Employment and Data Cap Usage [Upgrade Question]

Hello, I work from home on Youtube as a full time job and consequentially require a consistent and reliable internet connection. I had previously used Cox right down the street from where I live and never had anyone contact me about data cap usage after being a customer for over seven years. I'm cur

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RE: Cox bill, prices and options

The moderator that responded to my post "TiffanyR" obviously didnt even take the time to read my post. She told me to contact a customer rep. If she had taken the time to actually read the post, she would have seen that I had done that more than once and nothing was resolved, and the reps acted as i

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FL - Ft Walton Beach - Two channels of the same thing?

Guys, why are 2 and 6 the same thing? Do we really need two copies of "glimpse tv"? How's about putting WMBB on there. I bet if I bought a VHF antenna, I can pick them up just fine. Used to pick up their analog signal out here. Is there a reason why we have 2 and 6 being the same thing? Also, would

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Intermittent Connectivity

ALL, I have been having Intermittent Connectivity with my internet for the past few months and this is very frustrating. I have already had cox come out and "Check my lines" which stated it is all good and it could possibly be my modem/router. I do not believe it is my modem/router. I have swapped o

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Additional Phone Charges

I signed up for the bundled services (less than 30 days ago) and I was quote a price that included 30 minutes of free outgoing phone calls a month. Which is fine because I rarely use the phone at all. So when I received my bill I was surprised to find that I was charged for 3 minutes of long distanc

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TV Service Unavailable??

As of this past Sunday, my account page along with my Cox app show TV SERVICE UNAVAILABLE. Has shown connected prior without fail. I have rebooted both my Contour boxes and have not changed any configuration on my my end. I have service so I am wondering why for the past 48 hours I see this?? Thank

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RE: Basic Phone Service features

This response from "support" is a kiss-off. The original question and subsequent answer is exactly on subject. Having "Tiffany" elect to blow off the user for a non-pertinent reason is both insulting and hopefully not indicative of the overall training provided to Cox responders. Forum: Phone Forum

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