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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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RE: Simultaneous Ringing

Dear Becky K. Cox landline users continue to be abused by unwanted and unstoppable Robo calls. This Cox reply about Simultaneous Ringing is over a year old. Please be advised that the severity of this issue for Cox customers has gotten worse. Kindly update this answer and let us know when Cox is goi

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RE: Mini Box NOT receiving HD channels

are you kidding me!! a Cox rep asked a customer to include their SSN info in an email?????? Forum: TV Forum Posted: 9 May 2015 Post Subject: RE: Mini Box NOT receiving HD channels Post author: NicholeCI want to look into this. Please email your full name, address and last 4 of the SSN for the accoun

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Connect headset to Contour 2 remote box.

I have a Contour 2 DVR w/remote box for another TV. I also have two wireless headsets that connect with a red & white RCA plug to audio outputs. Easy enough to connect to the DVR, but not the small remote box. This box has only a coax in, coax out, and hdmi out to the tv. How can I hook the headset

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Wireless constantly disconnects

My wireless connection constantly disconnects. The time it takes for each disconnect to occur varies between 5 seconds and about 10 minutes. Sometimes the only way to get it connected again is to reset the modem, sometimes if you just do nothing the connection comes back on it's own. The wireless co

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Moving from on apt to another

How much does it cost to transfer my cox services from one apt to another? Thanks

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New Data Cap Charges

This new data cap charge is going to be a problem. http://www.dslreports.com/shownews/Cox-Quietly-Expanding-its-Broadband-Usage-Caps--Overage-Fees-138796 As people on the forum keep mentioning, no matter what tier of service you choose you are locked in at 1 TB (1024 Gb) of data usage. Lets pretend

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How do you delete/hide 'recently viewed' on demand items using Contour?

On the old Motorola systems, you could hide the recently viewed on demand videos by going to "information", then the stop button to hide the show. This doesn't work on Contour box. How do you accomplish this on Contour?

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MDD Timeout and RCS Partial Service Event Logs

On the Event Log of my SB6190, I regularly see the following two errors: Lost MDD Timeout;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; RCS Partial Service;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0; They occur at random times, sometimes 6-

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New Cable Modem

I have an old modem that has a place for the phone jack/connection since I have a bundled service, including phone, from COX. I do not see that connection on the new DOC SIS 3.0 cable modem I have seen. What model has the right configuration?

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Amazon Fire TV

I have an amazon Fire TV stick and Cox is not one of the service providers available for viewing some content, in full, such as History Channel and A&E. Will cox be joining the list of service providers for this content any time soon?

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