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How come customer support cannot tell me the root cause of an outage? They need to tell me this information so that I can troubleshoot my own connection issues.

I have experienced this exact same problem with my Cox account in the Tulsa OK service area for as many years as Cox has done business in OK and also offered phone service, and I've repeatedly (at least 40+ times in the past 15 years or so) been told by a live Cox technical support service represent

i watch my usage on a daily basis and it shows i used over a 100 gb in one day. I was only on my computer a short time on that day and i know my grandson streams a lot of utube video and movies but that seems excessive for one person for one day. How accurate is the data usage meter??

Welcome to the Internet Forum, where you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If y

Off topic Forum: Internet Forum Posted: 31 Aug 2014 Post Subject: Turn to Social Media then Post author: smtipsI love when a person comes on to express their unhappiness with the tiers offered and a moderator jumps in and locks the thread instead of even empathizing. If you're unhappy with packages

What is Cox Santa Barbara's policy on Clear QAM channels?

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Hello there, my name is Weijian Li, and I am out of state now for three months, how can I suspend my Internet service for three months? Sincerely, Weijian Li

If service has been restored, how come I'm receiving and new mail? I know that the older mail will be trickled in in the order it was queued.

post requests removal Forum: Internet Forum Posted: 14 Sep 2014 Post Subject: speed Post author: strifemanedited: never mind, i found my answer somewhere else