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I typically divide my emails up into separate folders for safe keeping but have just noticed that all my emails prior to 5/03/2016 are gone. This is regardless of which folder I'm looking at. Where are all my emails?

I know there must be an explicit corporate policy to play hide the ball when it comes to pricing, because everyone does this, but can you please provide a clear chart that has the REGULAR PRICE of each service, the up and down speeds that are guaranteed, and the data caps. Nothing else. It would not

I have been with Cox for about 8 years. We moved in October of 2012 and nothing works. I have dad 10 reps (who are subcontracted through Cox) come for the phone alone. It still does not work properly. It goes completely out when it rains. I am old and have a granddaughter 6 months old. My daughter w

Earlier today I tried to watch the 2nd episode of Manhattan in the On Demand for WGN. The link goes to some episode of Halt and Catch Fire, which isn't even the same network. I repeatedly tried the Manhattan episode 2 links in both Freezone/Cable TV and My Primetime. Both links erroneously opened up

Hi ... I have received 2 emails regarding an $8 Amazon Gift Card for completing a TV Internet survey, supposedly from Cox Communications... I was wondering if this is legit? Says the survey is valid til Sept 21, 2014. Can anyone tell me if this is a real offer from Cox? Thanks in advance.

what does it mean when the my primetime section on the on-demand isn't available?..hasn't been available for about 2 weeks now

I am a nineteen year customer of Cox Network Services. I have two issues: Promo on Help Line and Long term connection issues. Promo Issue: I lost my land line service on 8/15 a day after Cox installed the new digital phone service. This required me to use my mobile phone to contact Cox Technical Sup

Billing issue versus technical issue Forum: Internet Forum Posted: 11 Oct 2016 Post Subject: how can you do an outage when you cannot be there to answer questions or help? Post author: angrycustomerOK so you disconnect my internet at 9.30 pm and have no customer support to explain the unreasonably o

OK so you disconnect my internet at 9.30 pm and have no customer support to explain the unreasonably overpriced bill you are asking me to pay..and then, instead of me asking you questions, your super sweet customer care reps hang up the call oz 'she cannot hear anything' when asked to explain the bi

This topic was discussed previously at: http://forums.cox.com/forum_home/internet_forum/f/5/t/17905.aspx & although the gentleman involved was fortunate enough to solve this via a later update, such was not the case for me. Actually, the later update made it worse, such that I was unable to sign in