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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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viewing account information online

I had many changes to my account recently. Why can't I simply go online and view the services and the plans I currently have. The things I'm paying for? Everypage is loaded with options to buy more services, more, more, more..and to make payments. Cox, you would do your customers a great service if

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On Demand - My Primetime

I notice that Cox has finally added CBS to its On Demand My Primetime lineup. It's about time. Does anyone know why the CBS show "Person of Interest" is not included? All of the programming before and after "Person of Interest" is included. Is this a distributor issue?

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TCM on Demand

I have been having a problem with not having any choices to watch on my on demand for TCM. I get a "This program is currently unavailable" message whenever I try accessing TCM on demand. I think my internet problem may be related as I get a "Shockwave flash crash" message when I try logging in to my

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Password problem in Android Secure Online Backup client

I cannot use the app because it does not handle passwords properly. I use very strong passwords (15 characters, mixed case, numbers, and symbols - and they always start with a letter for compatibility) and manage them with LastPass. I cannot log into Secure Online Backup from Android because the app

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My wife vs Cox employee

My wife register COX TV, Internet 6 month ago. She told me monthly fee is $90 so I agreed to use COX service. However, this month honorable COX take $101 from my BofA account. So I and my wife went cox office in Irvine. He said that low price was promotion price and the promotion expired last month.

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RE: Getting only 10% of the speed promised by Cox

in looking to upgrade my internet you offer services that are not possible right now, deceiving to put it nicely. I know that Cox would not run new lines in my neighborhood so i can get what is offered. Those old lines omn the tele poles arenmt gonna carry a whole lot and neither is the coax and cat

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Phone Tools

It's been 2 weeks and u claim errors as to why we can not get Info about who called and missed calls.Please fix it!

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just in case no one mentioned it - Cloud won't work on iPhones as yet.

Tried to access Cox Cloud on an iPhone and it's dead to accessing except to read the licensing etc. I'm guessing the fix didn't make it to the software before it was saved or it is invisible to the developer and you gotta trace every line of code.

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RE: Setting up TV

personal attack. if nothing else trolling Forum: TV Forum Posted: 11 Feb 2015 Post Subject: RE: Setting up TV Post author: JerryAnother "simple" answer?

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Cox Data Usage Notification

I recently received an email stating the fact that we went over our allotted data plan.... When reviewing both the Cox Data Usage page and matching it with our routers Traffic Manager - Traffic Monitor - Cox's data was substantially over of what our router recorded. In fact not until this month did

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