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viewing account information online
I had many changes to my account recently. Why can't I simply go online and view the services and the plans I currently have. The things I'm paying for? Everypage is loaded with options to buy more services, more, more, more..and to make payments. Cox, you would do your customers a great service if they could view what they have NOW instead of what you want them to have. When I click on my Account services it only shows me my cable box identifications and clicking on "see features....", it takes me to some other page to buy more things. I want to know my tv plan, my internet plan, and my phone plan since the recent change and what each is costing me.

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