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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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how can you do an outage when you cannot be there to answer questions or help?

OK so you disconnect my internet at 9.30 pm and have no customer support to explain the unreasonably overpriced bill you are asking me to pay..and then, instead of me asking you questions, your super sweet customer care reps hang up the call oz 'she cannot hear anything' when asked to explain the bi

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Contour cutting in and out &/or freezing on DVR'd programs

We have had 3 techs come to our house & these issues continue and are now getting worse as of last night. We were trying to watch the Survivor finale and it kept cutting in and out and freezing. Nothing is more annoying than only being able to hear every 3rd word on a finale that you have spent an e

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Roach Motel

Not technical and insulting. Forum: Internet Forum Posted: 8 Jun 2016 Post Subject: Roach Motel Post author: gingerbeardI have just been introduced to the term 'roach motel' when referring to common, underhanded tricks used by companies. Cox is a perfect example.

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Call forwarding for my Cox phone number using Cox Mobile Connect App

The Cox Mobile Connect App was recently updated to a new interface and call forwarding is now a pain. I use forwarding to send calls from my Cox house phone number to my cell phone. The new app does not save my cell number so I now have to type it in each time I want to forward calls, and I cannot r

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Legitimate or nah?

Is the email below a legitimate Cox Communications email? I don't want to compromise my computer security by falling for a phishing scheme. Re: your Cox account ending in xxxx Dear ________: As part of Cox’s ongoing efforts to safeguard our customers’ information, we have identified that you are usi

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RE: just a general complaint

Trolling only here to start fights. Forum: TV Forum Posted: 26 Jul 2014 Post Subject: RE: just a general complaint Post author: Domino ajac09 said: First time I've had issues with ondemand. I havent had time to try it sinec I rebooted it will as soon as I get about 5 minutes to sit down. I am just m

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background noise on tv

Why are most of the channels carrying a static background noise today? Happens on both of our TVs

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RE: ATT Bashing Commerical

Asking a question about current Cox Cable tv commericals and this guy brings up Trump and calling me trolling. So my question still stands, it also appears there is a limit to 6 responses Forum: TV Forum Posted: 8 May 2016 Post Subject: RE: ATT Bashing Commerical Post author: Ed HeadAre you sayin' t

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email

I just installed a new modem/router combo (Surfboard SBG6850 and now I am unable to get to my COX web page and get my email; it is very slow and starts to download, then stops and give error message "cannot connect to internet". I am able to access on my PC, ipad, ipadmini, and iphone however. Could

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Cox Remotes

Does Cox cable have a remote that controls 5-devises? The one I have now (M8720) just does four. Thank you

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