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Thursday, May 21st, 2015

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Contour cutting in and out &/or freezing on DVR'd programs

We have had 3 techs come to our house & these issues continue and are now getting worse as of last night. We were trying to watch the Survivor finale and it kept cutting in and out and freezing. Nothing is more annoying than only being able to hear every 3rd word on a finale that you have spent an entire season waiting for when you pay exorbitant amounts to begin with for cable service. This has all happened since we got Contour which was supposed to be amazing. Two of the shows that I was watching froze and I haven't been able to continue past the point of the frozen screen. These are Datelines that I really would like to know the conclusion to. Again, really annoying. Our Contour DVR is only about 20% full, so it isn't because our DVR is full or even close to it. Friends of mine have had the same thing happening and they don't have Contour. Their home phones are even dropping calls! If this is what 'digital service' is going to do for us, give me the old way again. This is, for the money we pay, a joke.
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