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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Policy suggestion for Cox

Since someone from Cox seems to be reading at least some of these posts, let me make a suggestion related to outages in general. Twice in the week or so before this outage, email was down in my area for several hours. When I phoned Cox, the representatives had no idea what was going on, although the

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cox location intercept every time I log on to home page and go to mail

every time I log on to my cox residential home page and try to access my mail I get a cox location intercept page requesting zip code. how do I get this to stop?

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Cox TV Connect

How come when I try to download cox TV connect for my computer it says its from an unknown publisher. Why isn't it a know publisher and is it safe to download?

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FoxSports 2 and CBS Sports Network in HD

When can customers in the New England area expect to see either of these two networks available in HD? FoxSports 2 CBS Sports Network

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New Data Cap Charges

This new data cap charge is going to be a problem. http://www.dslreports.com/shownews/Cox-Quietly-Expanding-its-Broadband-Usage-Caps--Overage-Fees-138796 As people on the forum keep mentioning, no matter what tier of service you choose you are locked in at 1 TB (1024 Gb) of data usage. Lets pretend

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all channels temporarily out

I have had no phone, tv or internet since yesterday. I was told the problem would be resolved by 9 pm last night. I can't even get through to customer service today. I was on an 18 minute hold. Any idea what's going on and when service will be restored?

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Busy signal when calling local and other are codes

When calling certain local numbers and some other are code I get a busy signal, but if I use my cell pone I get connected .

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Where do I change my purchase or parental control PIN?

A Cox representative will be happy to reset your purchase PIN or your television Parental Control PIN for you. Just have the Account Holder call us and we'll set you up with fresh PINs. Thanks! The Cox Forums Team

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wifi internet frequenct disconection or hard connection

I got the high speed internet two weeks ago but it is often hard to connect to the wifi with my smart phone or when connected the connection drops lot of times a day .I can see the lights on the moden flashing when the disconnection happens.I checked out nearby routers and shifted my router channel

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Starz OnDemand and Ghost Rider

Saturday Morning I tried watching Ghost Rider from Starz OnDemand. At around 1:04 of the movie the audio began to loop on a single syllable while the video continued to play normally. I tried resetting my cable box twice and a support rep reset my box from their end once and still happens. Each time

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