RE: Downgrade Internet Service

Response from Cox Moderator is *** **! The fact is, Cox or any other communication provider will not allow on-line down-grades! You're screwed man! The providers want to make it *** near impossible to downgrade services. They will gladly "upgrade" (= more $) your "service", even if it already screws you! I know Cox wont post this, but at least I can vent!!!!!!!!!!!!!!!!

Forum: Internet Forum
Posted: 14 Nov 2015
Post Subject: RE: Downgrade Internet Service
Post author: NicholeC

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Hi Medginful, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.  Thank you,