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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Welcome to the TV Support Forum!

For the last two weeks, Fox (Warner Robins, GA) has blacked out and sound out on several different occasions. Calling the Cox cable is difficult as they put you on hold for up to 20 minutes.The other channels are fine. We got a new Contour DVR and the problem persists. Forum: TV Forum Posted: 4 Apr

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Land Line

How can I view my incoming and outgoing calls on my phone?

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Web mail down

Attempting to log in to Cox web mail repeatedly gets me a "service unavailable" page. My account is set up as a pop3 account and works with the email client (Thunderbird) but I can only access the directory structure set up to sort all the email that comes in- including potential spam through web ma

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RE: My Internet is dog slow

Not accurate - This issue is NOT solved. (See pages & pages confirming widespread issue that still persists.) Forum: Internet Forum Posted: 5 Nov 2014 Post Subject: RE: My Internet is dog slow Post author: ChrisLBy chance could you try getting some trace route data to the sites/hosts you're having p

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TV Economy and Sports Packages

I was told I can't get a sports package with TV Economy. True? What then is the less expensive route to get a sports package?

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Data Usage

So I've recently upgraded my plan from Preferred to whatever is next - Premier? Since my in-laws have moved in with me, my data cap is over the limit every month for the last 6 months. They stream a lot of TV and I've been kind of stressed out trying to monitor the connection and make sure we aren't

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Voice mail

How do I access my voicemail when I am away from home? I know that I call the number and then press a key. Can't remember which one.

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Changing Address process

I am about to move into a new home. What is the process of moving my current plan to my new home?

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How does Phone Tools work? Can I use it to view my Call History?

Phone Tools is a handy, online application that gives you lots of info around your incoming and outgoing calls. You can view calling activity and details such as: Date/TimeTo / From NumberName (of the calling party)Additional Info (such as, call forwarded and missed)You can learn more about how to a

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DOCSIS3.0 Modem timing out and restarting

Hello, I've had multiple occurrences of random disconnects through out the day that I have been recording since I've been "upgraded" to a DOCSIS3.0 modem. Previously I had a Moto Surfboard DOCSIS 2.x - never any issues with speed or holding a connection. Months after my service starting (started wit

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