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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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email/zip code

Every time I check my email, I need to sign in and include my zip code...WHY?? I used to be able to just sign in - now I need my zip code too???

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Compromised Computer Notification from Cox Communications /Alureon / TDSS Virus

How do I identify the right computer -- I have run the scanner on all of them and don't get any hits. Appreciate any help

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PAC12 Network Northern Virginia

When will the Pac12 Network be available in Northern Virginia?

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Data Usage

So I've recently upgraded my plan from Preferred to whatever is next - Premier? Since my in-laws have moved in with me, my data cap is over the limit every month for the last 6 months. They stream a lot of TV and I've been kind of stressed out trying to monitor the connection and make sure we aren't

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Extremely Rude Customer Service

I called cox to talk about changing providers as the price is too high. I have been with Cox for 29 years. The girl on the phone called me elderly and implied that the other services were taking advantage of me due to my age. Forum: Internet Forum Posted: 26 Oct 2015 Post Subject: Extremely Rude Cus

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stop hacking my phone

your techs are hacking my phone. I got someone to prove it Forum: Phone Forum Posted: 7 Jul 2017 Post Subject: stop hacking my phone Post author: mikemokolast time I say this. stop hacking my phone. now if someone calls it goes straight to voicemail.you think you cant be stopped. we will see.

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Ubee DDW365 DS/US light blinking

I purchased in home wifi from cox on the 14th. I am doing the self installation. At the store they said they would flip the switch on the 16th to enable the wifi. It is now the 19th and our internet is still not working. The DS/US light is blinking. Is this a problem on my end or a problem with cox?

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I'm getting spam in my inbox - how can I report it?

Billions of spam messages are sent each day to unsuspecting users on the Internet. These messages can contain everything from annoying requests to buy something to a malicious computer virus. We consider this a serious security threat to our customers and want to make sure that we are doing everythi

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webmail nonconnect

for weeks now, and getting worse, in high use times email will time out and not connect. internal problem I've been told as there working on it...ya rite

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I need help setting up and using phone features like call waiting and 3-way calling?

Love all the features that come with Cox's home phone service? It's a lot to keep track of though. To help simplify things, we've put all our great calling features in one place, the Index of Phone Features. To learn how to use each one, just click the name of the feature. Which feature do you use t

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