Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Archives
Older topics and discussions
19.1K
Pinned Posts
Closed
Pinned
Welcome to the Archives
Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.
Discussions
533
0
0
0
Closed
McAfee did not detect or delete ïnstall_0_msi.exe virus
A few week ago I was hit with a virus. After several scans I seemed to eliminate all but a dialog box that comes up on reboot which is ïnstall_0_msi.exe The dialog box states there is an "error loading" and that "the specified module could not be found. It is located in my Temp files but I can't fin
Discussions
2.3K
0
0
0
Closed
Why are you hacking my service?
My email for my website was broken into by these a-holes! I was getting THOUSANDS of bounced emails per day, plus I wasn't getting any of my own emails from my site from any potential customers. They were actually spamming directly from my account. I was able to contact my hosting company, and they
Discussions
43
0
0
0
Closed
Order Tracking?
Hi, I've been trying to find out when to expect to receive a modem purchase, as part of an internet upgrade, but can't find a place to check for it. Can anyone steer me in the right direction, short of calling or customer service? Thanks, Blue
Discussions
2.3K
0
0
0
Closed
Limited internet access wifi connection
Recently had Cox alarm installed and soon after mobile app would not connect to device to turn on/off alarm. I would receive a broadband connection error message. Called Cox sent a tech out and alarm works, but laptop will no longer connect via wifi. Have spent hours trouble shooting, any suggestion
Discussions
2.7K
0
0
0
Closed
New website/pricing
After searching long and hard to find the pricing page of your new website, a few questions come to mind: DVR pricing. (1) What is the TOTAL DVR pricing for the Cisco 8240HDC, the Cisco 8642HDC, and the 9865HDC DVRs? (2) Do all 8642HDC customers and 9865HDC customers have to pay both the $9.99 DVR S
Discussions
2.2K
0
0
0
Closed
Watchespn app for internet customers
Hi, I was wondering why I cannot access the watchespn app as an internet customer on a mobile device? Also, when I try to use the full site on my mobile device it continues on to the mobile site. Mobile devices include iTouch, iPad and iPhone. All devices are connected to my cox home wifi. I have no
Discussions
5.7K
0
0
0
Closed
SEC Network in VA
Waiting patiently - please provide any updates as to when I can access this and on what channels... thank you
Discussions
2.3K
0
0
0
Closed
For some reason, my email has stopped working (says "No Mail:). I have tried to delete the old settings and upload the new. I have renewed another password and it still does not work. Says that my imap.cox.net password or address is incorrect. Don't even know what my imap.cox.net account is. Need he
Discussions
2.1K
0
0
0
Closed
McAfee Anti-spam tab missing on Outlook tool bar.
single computer, but 2 users with separate email accounts. the admin user has the McAfee anti-spam tab, the second user doesn't have the tab. result is inability to mark "not spam" on emails. how do I get the tab on the second user toolbar?
Discussions
3.1K
0
0
0
