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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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TV Economy and Sports Packages

I was told I can't get a sports package with TV Economy. True? What then is the less expensive route to get a sports package?

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Data Usage

So I've recently upgraded my plan from Preferred to whatever is next - Premier? Since my in-laws have moved in with me, my data cap is over the limit every month for the last 6 months. They stream a lot of TV and I've been kind of stressed out trying to monitor the connection and make sure we aren't

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Changing Address process

I am about to move into a new home. What is the process of moving my current plan to my new home?

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Firmware update for a Netgear C3700 Cable Modem Router???

Did Cox lock this forum? I just called too and they won't update it to the newest firmware. They only have the 010105 version where other ISPS do offer the version from 11. Thank goodness Verizon is almost here. If you don't rent from Cox, they are not helpful. Forum: Internet Forum Posted: 16 Jul 2

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Cox Webmail on LAPTOP - When responding cannot see the email being responded to

When I receive an email on my cox account and want to respond using COX webmail on my laptop I am unable to see the email I am responding to, so it very hard to draft a response when you cannot see the original email. However I do not encounter this issue when I use Samsung Galaxy 6 Smart phone, I c

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Will Cox ever be a choice on Fox News Go service?

Will Cox ever be a choice on Fox News Go service? Many, many other cable providers are...but not Cox. Please consider.

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Channels off air

Is anyone having issues with channels being off air. The only tv in the house that is having that problem is the tv that is hooked up to a box and not directly to the cable

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Cable goes out everyday between noon and 4 oclock

Everyday the cable tv and internet goes out, stutters, pixels or whatever you want to call it. Sometimes the music channels go first then the regular channels along with the internet. I have checked both boxes and its the same. I have had Cox people out several times and it works ok for a week or so

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HD Channels temporarily off Air in AZ

This is getting ridiculous. HD FOX and NBC..along with about 10 other HD channels stopped working about 3 months ago. Yes...we have followed all the directions regarding unplugging, etc...had both boxes replaced today....problem is still here!!! Yes i will call a technician...but from previous exper

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Slow internet connection--Inadequate tech support

I am a new customer. I only have internet service. My speed requirements are minimal. 25 up and 7-8 down would be fine with me. I have the Preferred service and a Netgear gateway modem leased from Cox (that should make Cox responsible for some level of tech support for this device, right?). I use th

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