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The video settings that I select are not being retained when I turn the unit off. I set Resolution at 1080i and Output Format at Stretch 4:3 Pic. However, if I turn the set off those settings are lost and return to a default setting of 480p standard and Zoom 16:9 Pic, and I have to go into Settings,

Hi, So I have the Cox Ultimate High Speed Internet package that comes with "unlimited" online backup/storage. So this month I decided to take advantage of this provided feature and subsequently received an email saying I have gone over my data usage for the month. After talking to support I was info

Frankie is full of IT!!!!!! Forum: Internet Forum Posted: 16 Dec 2012 Post Subject: Email Outage Update 3:30pm December 16 Post author: Frankie First we want to acknowledge the impact of the residential email service outage on our customers. We know this experience is not consistent with our promise

I currently have a bundle package for phone, internet, and cable. However, we don't often use cable or phone. What is the fee to cancel those 2 services for the remainder of my contract? Is the fee due at the time of cancellation or billed monthly?

My daughter sold her laptop before uninstalling her security suite. How do I remove her laptop from our security suite account without deactivating everyone else? Also, how do I identify all of the IP addresses that show up on the online presence?

Lately my E-mails have been coming to me as usual. However when I go to open them up, I get a lot of giberish (in script form)? I have no idea why or how to correct it. Can you please help me out of this mess. Thank you ever so much.

I have received a lot of error 602 when sending files to the cloud.

I've been a Cox customer for 15 years. Over all, I've been happy with my Cox services. This year, I feel differently. Every year I get huge spike in my bill because my Cox Loyal Customer promotion has run out and no, I don't get a notice, letter or email telling me my promotion is about to expire. I

I just wanted to share this with anyone using a Motorola 6580 modem/router combo. I was having issues with streaming movies and it cutting out every 40 minutes or so using Vudu. I was finally able to get a tech to assist me with a setting on the modem under the advanced options. I changed my DMZ Hos

I still cannot get cox email on my iPad. I have reset network settings, changed my password several times, checked user id and password, checked setting numbers. Not sure what else to do. I can get the webmail with the same password and user id that won't letme through on the iPad. I am getting the