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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Dead phone jack

Cox came out and removed outside phone box and put a phone modem in my guest room (not connected to my computer which is in another room). It is just plugged in and connected to existing phone jack. About two weeks after it was installed the phone jack in my den where my base phone is connected went

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increased bill for November 2017

personal info included in post Forum: TV Forum Posted: 5 Nov 2017 Post Subject: increased bill for November 2017 Post author: increased bill costsWe signed a two year contract and after having service for 1 year our bill has increased by $43.50. unacceptable. What happened to our faith and values pa

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Pandora on Contour 1

Pandora is the most-problematic feature on Contour 1. But it is also an enjoyable feature when it is working. Today i got the Error Message 11.2.6. When there are errors on my Cox Contour Pandora, i can check on a computer and see that there are no problems when listening to Pandora online. Moderato

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Disappointment in Services

Hello, I'd like to complain about the huge disappointment I've had with your company adding the latest data caps. Much of all communication/entertainment is streamed through the internet. While you say 98% of customers won't be affected, this will not be the case for long. With the addition of Ultra

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Cox Mail Not Sending from Email Clients

Hi, I've been using my cox email account to receive and send email from both Outlook 2010 software on my Windows PC and the mail client on my iPhone for a long time, but recently I stopped being able to send (I could always send before). Whenever I send something now, it shows it being sent and is t

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Got 85% and 100% 1TB usage warning at the exactly same time?

This is not a complaint of the amount of data allowed per month (1 TB here, not happy about it tho). I did go over the 1 TB amount due to work files. My complaint is I received two emails at exactly the same time on Sept 30th at 6:02 PM. One said I have used 85% of my TB usage and another saying I u

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Wired speed is good, wireless is 1/10th the speed

I have the preferred internet tier and i noticed the free upgrade this august (thanks cox!). Ever since then my wifi speed has been super slow, 1.3Mbps to be exact while my wired can go up to almost 73Mbps.Now i updated all my drivers, resetted everything, unplugged for 15 seconds and plugged everyt

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Channel 10 in Phx

channel 10 in Phx does not come in. So much for Superbowl

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RE: Will I Ever See My Refund?

I don't see the need of locking up the thread as the issue isn't resolved yet. In the first place, I was led to this forum because of a Google search that came up with the following similar threads: http://forums.cox.com/forum_home/tv_forum/f/4/t/1097.aspx http://forums.cox.com/forum_home/tv_forum/f

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RE: Will I Ever See My Refund?

inappropriate and irrelevant response, malicious Forum: TV Forum Posted: 1 Jul 2014 Post Subject: RE: Will I Ever See My Refund? Post author: Health Edge::clears throat:: "The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Telev

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