Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Archives
Older topics and discussions
19.1K
0
Pinned Posts
Closed
Pinned
Welcome to the Archives
Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.
Discussions
441
0
0
0
Closed
Dead phone jack
Cox came out and removed outside phone box and put a phone modem in my guest room (not connected to my computer which is in another room). It is just plugged in and connected to existing phone jack. About two weeks after it was installed the phone jack in my den where my base phone is connected went
Discussions
2K
0
0
0
Closed
increased bill for November 2017
personal info included in post Forum: TV Forum Posted: 5 Nov 2017 Post Subject: increased bill for November 2017 Post author: increased bill costsWe signed a two year contract and after having service for 1 year our bill has increased by $43.50. unacceptable. What happened to our faith and values pa
Discussions
1
0
0
0
Closed
Pandora on Contour 1
Pandora is the most-problematic feature on Contour 1. But it is also an enjoyable feature when it is working. Today i got the Error Message 11.2.6. When there are errors on my Cox Contour Pandora, i can check on a computer and see that there are no problems when listening to Pandora online. Moderato
Discussions
1.2K
0
0
0
Closed
Disappointment in Services
Hello, I'd like to complain about the huge disappointment I've had with your company adding the latest data caps. Much of all communication/entertainment is streamed through the internet. While you say 98% of customers won't be affected, this will not be the case for long. With the addition of Ultra
Discussions
916
0
0
0
Closed
Cox Mail Not Sending from Email Clients
Hi, I've been using my cox email account to receive and send email from both Outlook 2010 software on my Windows PC and the mail client on my iPhone for a long time, but recently I stopped being able to send (I could always send before). Whenever I send something now, it shows it being sent and is t
Discussions
2K
0
0
0
Closed
Got 85% and 100% 1TB usage warning at the exactly same time?
This is not a complaint of the amount of data allowed per month (1 TB here, not happy about it tho). I did go over the 1 TB amount due to work files. My complaint is I received two emails at exactly the same time on Sept 30th at 6:02 PM. One said I have used 85% of my TB usage and another saying I u
Discussions
1.3K
0
0
0
Closed
Wired speed is good, wireless is 1/10th the speed
I have the preferred internet tier and i noticed the free upgrade this august (thanks cox!). Ever since then my wifi speed has been super slow, 1.3Mbps to be exact while my wired can go up to almost 73Mbps.Now i updated all my drivers, resetted everything, unplugged for 15 seconds and plugged everyt
Discussions
2K
0
0
0
Closed
RE: Will I Ever See My Refund?
I don't see the need of locking up the thread as the issue isn't resolved yet. In the first place, I was led to this forum because of a Google search that came up with the following similar threads: http://forums.cox.com/forum_home/tv_forum/f/4/t/1097.aspx http://forums.cox.com/forum_home/tv_forum/f
Discussions
4
0
0
0
Closed
RE: Will I Ever See My Refund?
inappropriate and irrelevant response, malicious Forum: TV Forum Posted: 1 Jul 2014 Post Subject: RE: Will I Ever See My Refund? Post author: Health Edge::clears throat:: "The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Telev
Discussions
6
0
0
0