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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Modem

In the COX Phoenix device area - I have an old Motorola Surboard (which is a 2.0) does the DOCsis 3.0 provide better downloads and uploads (speeds) than the 2.0 above - in this service area?

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My Internet is dog slow

why are you marking it solved.. not working yet Forum: Internet Forum Posted: 5 Nov 2014 Post Subject: My Internet is dog slow Post author: Slwhite09Hi WE are paying for 50Mbps getting less that 2Mbps and forget upload... i have unplugged both the modem and the router.. repluged in .... tried callin

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'Temporarily off the air'

I've called several times about the subject matter for several channels and after 48 hours two channels (maybe more) are still unavailable. Telephone support is 'all operators are busy....' for the past 20-30 minutes - poor service at best - so much for 24/7! Dish or others are beginning to look bet

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Unable to send email - Phoenix. AZ

For 4 days i have been getting a popup box "Cannot send messages using the server smtp.cox.net:_____ (my user name). The sender address was rejected by the server. Select a different outgoing mail server from the list below or click Try Later". I am able to receive emails but not send. I am using a

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RE: Downgrade Internet Service

Response from Cox Moderator is *** **! The fact is, Cox or any other communication provider will not allow on-line down-grades! You're screwed man! The providers want to make it *** near impossible to downgrade services. They will gladly "upgrade" (= more $) your "service", even if it already screws

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Zipcode issue

Just firefox has this issue? Forum: Internet Forum Posted: 14 Jun 2017 Post Subject: Zipcode issue Post author: RockyJRWhy does COX keep asking me for my zipcode location in Firefox browser?

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No news picture on main page

Cox main page does not show a picture, just a description of the news article. Also email says I have 0 emails but, I have several. This has been going on for 3 days now. Cox is getting worse by the day!!!

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High latency with two or more internet-based applications running.

To the Cox forum, I am currently having significant latency problems when attempting to run more than one internet-based application from my residential internet service. I am subscribed to the Premier Tier and, with no other internet services running, receive anywhere from 15-20mb download and 5-7

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lights on Panoramic modem/router

Is it possible to change the lights on the Panoramic from white to blue (which is shown in some pictures on the Cox website)?

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Slow Speeds Have Tech Check

I have had numerous techs at house several complaints and even tried here for help. I finally was on phone with a Cox representative when she filed a global complaint and was to have them call me.. Well of course that never happened when she could tell my frustration with internet going slow and dis

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