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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Customer service
Just talked to not one but two customer service representatives that were of no support to me! They actually upset me more than i was before i called! They immediately were defensive about the price telling me i was basically lucky for the discounts otherwise I’d be paying 365 dollars a month !! Ima
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TV service out, again, cancel service questio
TV is out again, internet goes out almost daily for a few minutes. Cox has been inside multiple times, never with a resolution. Now they will not do anything until next year when TV is completely out and I have someone dog sitting. How do I cancel service once we get ATT installed? Waiting for my wi
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Unnecessary time to raise prices.
Sounds like they're upping the basic contour package by 10 dollars. Any reason for this? Quality hasn't changed at all to really make this up in price viable. I personally don't think they should be doing this unless they're giving us more to the package but so far I haven't seen anything but a pric
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Manage all series
So I am trying to manage all of the series that I have set over the last few years. I have recorded some that are all don and have run their course. I we to: Contour Saved Scheduled Series Priority I can them all....all 62 of them. I want to delete all unnecessary. If I move down and hit the D butto
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DVR Auto-extending regular season Soccer Matches--why?
Why do regular season soccer leagues have auto-extend when recording them and how do I turn this off? I am a fan of the Premier League (shown on NBCSN) and the Bundesliga (shown on FoxSports). They both play most Saturday and Sunday mornings. I have a Contour 2 DVR. I like to record the matches to w
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At a loss - TV and Paramount Plus
Need help First: Have Cox for internet service, Contour for TVs; have a iMAC, 2 Sony Bravia TVs (50 and 43 inch) Recently got a new modem - Nighthawk AX6. Small single story house, modem seems to be working fine for 2 of the 3 devices Also recently added Paramount+ Paramount+ works with no real issu
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Can no longer stream Fox News or Fox Business from my COX account
I'm getting an error on my PC and Ipad...used to work up until this morning. Says I'm not authorized
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Prime Video/Freevee & ESPN+
The last couple of weeks I have been having trouble with these Apps on my Samsung TV. With Prime Video/Freevee shows have frozen or I have been kicked out of the app. A couple times I have gotten "this video cannot be played". Up until last night ESPN+ was working fine, it did freeze up but would th
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Contour TV Listings Not Working
For the past few days, the listings that I normally sort through on my laptop are dead in the water. I get the standard bit about bringing up my entertainment experience but it just sits there, spinning away. I had this problem a few years ago and it was eventually fixed. Any updates on it this time
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No audio fox 37 & 113
We have cox north county cable. No audio on Fox News channel 37 & court shows channel 113. Tv on bedroom audio perfect.
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