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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Ax061aei Cable Box/DVR

Have two new cable box/DVR's. Very small; about 4 inches square. Main box kept future programs which I had recorded off the previous larger box, although those programs which I had saved are gone. Second box: did not save any future programs. Nothing shown under "Saved" > "Recordings" > "Scheduled",

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DVR Video Pause/Freezes/Pixilation

I am so tired of this. It doesn't matter what channel I have recorded, EVERY recording that I have done within the past couple of months pauses, freezes, skips, and pixilates. I am currently watching, or trying to watch, the 147 Westminster Dog Show that I recorded last night. I say that I am trying

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Recordings stop early

Recordings stop 15 seconds to 2 minutes short of the end of the show. It is frustrating to watch 55 minutes of a show then the recording stops.

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Some programs are being shown in Spanish

Over the last week I have noticed some shows are in Spanish, not all day just an episode here and there. Specifically on Disney Channel in the morning, but have experienced this on other channels as well. Is there anything I can do to stop this?

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Annoying screensaver

find it annoyed that cox reboots cox ads and not the channel before reboot. Al’s that screensaver can not be disabled….if I am waiting same channel beyond 5 hours screensaver interrupts. Can these be changed?

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Contour box need to be plugged in?

My master TV finally died after 18 years of service. In preparation for the replacement TV, I unplugged my Cox Cable Contour device. The next day my other TVs died also. Is there a connection between the device disconnection and the loss of cable TV elsewhere in the house?

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Problem with COX Contour receiver

Our system has been problem free for several years, then a couple days ago I realized I could not get a signal from the main Contour receiver and the local TV. All of the other boxes (we have 3 others) are working fine, but the main box is not sending signal to the TV that's connected via HDMI. When

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Watching T-Mobile extra innings free subscription on cox. Get error code when loggin in to cox

Need help watching extra innings on cox with T-Mobile mlb extra innings subscription. I get error code when trying to log in to tv provider. Cox.

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DVR stops recording Jeopardy

I do not have the Contour box, I have the other one that we have had for some time. All my other shows record fine. Recently - it has stopped recording Jeopardy night time. If I reset the box it will work for a week or so and then stops again and says it was unable to record it. This is the same whe

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2.5 + weeks of no TV service, can I please get this fixed!

Been with cox 30+ years and you don't seem interested in fixing our drop line. Haven't been able to watch TV since April 14th. Been told I would get call back 3 different times but never received any call backs. Yesterday I was told the ticket was closed because it was repaired, that is a LIE LIE LI

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