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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Contour recording in cloud goes back to the beginning
Fast forward causes recording to go back to the beginning. I want my contour box back!
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How do I receive credits for outages that were promised?
I was out of service for months at a time in 2022. Yet I kept getting fully billed for TV Japan, as well as Contour TV preferred for months of outages. It was finally fixed when they discovered the root cause. I never received the credits I was promised on the phone by a Cox customer service represe
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Cox Complete Care scam?
I used the Chat service on 3/22 to revise my TV & Internet service. I had the whole transcript of this chat emailed to me after the chat. The representative I chatted with was "Gio S.", I was able to make the changes I wanted and we ended the chat. I was surprised to discover a week later that "Gio"
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Error Codes
How do I correct the error code XRE-03059? It happens most every night and is happening with more channels.
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Third party apps buffering
Cox Contour 3rd party apps like Prime Video, Netflix, and Paramount+ are impossible to watch. There is constant buffering, audio disappears sporadically, video freezes… What can I do to watch these platforms without these problems?
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SportsNet LA and Dodgers
Cox contimues to torture Dodger fans. Very Disappointed in COX, but I have no other cable op[tions. This is my yearly request for COX to carry the Dodger games on SportsNet LA just like EVERY OTHER CABLE PROVIDER IN THE L.A. AREA. It's been 8 years and COX has never given an explanation, only the su
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2023 Padres games in Las Vegas
Will Cox Las Vegas be carrying San Diego Padres games in 2023? For several years, the Padres were on Cox Channel 14. In 2022, they were on Channel 379.
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TV Sound Cuts in and out
We are having the same issue as other Cox customers…the sound suddenly cuts out briefly or the picture pixilates. We even changed the HDMI cable. But, it still happens. is this a problem due to the Cox cable box?
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ION Mystery Channel
ION MYSTERY CHANNEL is 129 on COX CABLE - Baton Rouge, LA and Denham Springs, LA .. BUT ION MYSTERY was supposed to be changed over to Crime Drama tv shows but it is still showing Westerns.. old westerns ? Why is that?
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Newsmax has no audio
Newsmax hasn’t had audio for two days. It’s the only channel with this problem. I rebooted the cable box and that didn’t fix it. I can watch it on my Roku just fine so it’s a Cox problem.
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