TV

Do you have the service and what does it cost what does it take to get started

I have a strange problem. This happens only on weekends. With the remote, when I use the guide the TV freezes. This is a new problem. Does anyone know how to fix this? Has anyone ever heard of this. I am hoping that someone at Cox can help me get this fixed.

Hi RaquelD , This has been going on for a few months. If you can look into it that would be great. Yes the picture is in the box but the guide freezes.

This seems to happen only when recording a live sports program (i.e. long) and then viewing the program from the VCR while it is still recording. Sometimes when I hit fast forward the recording just goes back to the beginning and loses my place. Other times it fast forwards fine but when I stop fast

So tired of watching TV, and bam, black screen. They have come out and changed out box, modem and checked wires. Still the same. It is very frustrating, watching Netflix or YouTube, channel changes back to another station. Fix it. Can't wait for contract to be over. Going to another provider.

Last night - all of my DVR recorded shows disappeared. NO, they are not in the deleted shows at the bottom. Everything is gone - can I get back? Thanks

I will be canceling cox after 12 years if they don't get the quad box like YouTube tv

Hello,...just replaced my contour box and everything works, except streaming apps. I can access, sign in, and select a video, but get a black screen. I cleared the locally stored memory, refreshed the system setting, and still have the same problem. I am hoping for a setting I overlooked so I don't

I am getting XRE-06014 error while trying to watch brand new (and still recording) recordings. No issues last night, today it seems to be a big problem. I have REFRESHED and RESTARTED via onscreen prompts, as well as manually restarted the modem. What say you?

When paired with both my TV and stereo, the power all button doesn't do anything. When paired with TV only it DOES work. When paired with TV and stereo, TV power button only controls the stereo. Stereo is connected only to TV via the optical cable, not to the contour box. Tried multiple codes for TV