New Contributor
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1 Message
How to cancel a series recording when there are no upcoming episodes listed
On Contour I could not figure out how to cancel a series recording when there are no upcoming episodes listed. I tried chat with cox and when they couldn't find the answer they asked for my email and said they would elevated to Tier 2 and have someone email me the answer. I later figured this out thanks to a post on another cable provider's tech forum. To delete a series from the Contour series priority list simply scroll down till you are on the series you want to cancel then push the "D" button the Contour remote. You will then be asked to either Cancel Recording or Keep Recording. Select Cancel Recording and the series will be deleted from your priortiy list.
CarolLM
Former Moderator
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267 Messages
7 years ago
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debbiefad
New Contributor II
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6 Messages
1 year ago
The "D" doesn't work for me.... Is there a way to change it to letters instead or numbers?
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GregP1
Moderator
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307 Messages
1 year ago
The best way to cancel unwanted series that have no upcoming episodes is to use the following steps
Press the Contour button >Select Saved> Select Scheduled>Press down> Press up> Press right 2 times> Select Series Priorities
This will pull up the list of series recordings. highlight the series you want to cancel then press the D button and confirm that you want to delete this series from the list.
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