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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Remote new cable box

I swapped the older cable box for the new one bcs I was not getting all the HBO channels. The remotes that go with it are not user friendly. It will not adjust the volume! That’s the issue. if you enter a channel it does not go there you have to re push the center and hope your finger doesn’t hit th

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Missing Ep 4 Showtime Woman in the Wall

I used to watch showtime on their app but now the only way to watch it without paying for paramount+) is with my showtime cox cable subscription. I finished The Woman in the Wall episode 3 and just noticed episode 4 is not available on demand, it skips to 5. Where is Ep 4?

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COX cutting off shows at the bottom of the hour

Is there a reason COX cuts off shows at the bottom of the hour to show commercials? This happens on a number of news and sports channels. Thanks

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WE TV

This is the second day that WE TV is broadcasting shows in Spanish-speaking. How can I get back to English-speaking?

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No Audio on MSNBC for Days

I have called Cox and reset box multiple times. Sometimes, after the lengthy reset, the sound works but only for a few minutes. The last call someone told me that it was a nationwide problem with both MSNBC and Fox News. I hate Fox News and there has never been an audio problem. Anyone else having t

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Loss of Audio

I'm having a problem losing audio with MSNBC. Most evenings I lose audio & it always happens immediately after the SilverSea commercial when a commercial for a local (Phoenix) area business comes on. This sounds crazy I know but I have at least a dozen such events saved on my dvr. I have to reboot t

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No sound on Fox News

I have experienced intermittent days of no sound on Fox News for the past two weeks. I called after a week and they said they were unaware of the problem. This is not the first time something like this is happened and leave denied knowledge. Friends who use other sources to get Fox News are not havi

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MLB renewal

How do I make sure my MLB subscription does not auto renew for 2024?

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Screen jitters, cuts out, and/or freezes

We have two TVs (garage and family room) with both running Cox model AX061AEl Contour boxes. No problems with the garage box. However, family room box is driving me crazy with multiple problems that started about 3 months ago and have been ramping up to include: While watching live (source doesn’t m

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No play back on 1 room DVR.

When trying to watch anything recorded on DVR, it freezes and will not fast forward. This is only on 1 DVR. TV is working fine

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