New Contributor
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3 Messages
Remote new cable box
I swapped the older cable box for the new one bcs I was not getting all the HBO channels. The remotes that go with it are not user friendly. It will not adjust the volume! That’s the issue.
if you enter a channel it does not go there you have to re push the center and hope your finger doesn’t hit the sides. Why such a poorly made remote!
I have a Sony Bravio TV. Why will the remote not work.
ColleenD
Moderator
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1.7K Messages
1 year ago
Wendysu
Thank you for reaching out via our forums. I'm sorry to hear you are having trouble with your new box and remote. Have you already completed the pairing of your new remote to your box and programmed it to your TV? If not, I would recommend it. You can find the guide and programming instructions for you remote at https://www.cox.com/residential/support/remote-control-user-guides.html?campcode=cta-viewsupport-FAQ-res-srch-program-remote-control
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