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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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TV Service Pricing and AI Chat
My bill in Fairfax County VA has increased twice. Few channels I enjoy. Needed "basic" pricing on Contour TV Starter and Chat agents have cute auto responses and no helpful response. This will prompt a cancelation of my television package. Do not need lack of informative support.
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Tv service is unreliable in my area.
I'm in SE Ocala. Earlier this month Cox was having complete outages in my area. Lately,10-7 days, I've been getting TV outages. One went out for over a day 3 or 4 of them were for part of the day. Today it has been out since about 6am. Each time I called I went through the reboot routine. Each time
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DVR recordings no working
We have been having an issue with our DVRs not recording, all boxes in the house won’t record. I’ve been told it’s an outage in my neighborhood, not sure if this is correct or not. It’s been going on for days.. at least 5 days. Anyone else with this issue in North Peoria
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Viewing a sports program while still recording
We often have a problem when watching a sports program that has been recording but hasn't finished yet. While viewing the recording and then fast forwarding it often goes back to the beginning. We then need to fast forward to try to find where we were. Seems to only happen when viewing a recording t
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Error Code XRE 03059
I have been unable to access the TCM channel (channel 58) for almost 3 days. I am getting error code XRE 03059. I appreciate any ideas
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Picture in top left corner
We've been having a constant problem we can't seem to fix. When turning on the TV, the entire picture is miniature and at the top left corner. The TV itself works fine when we launch apple tv or another streaming service, but when using the cable box, this is what happens. There is no other way to f
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Roku, Firestick, etc app app in lieu of cable box
Can I have an update when COX will offer an app for a Ruko, Firestick, etc to watch cable TV programming in lieu of expensive per box rental fee. Spectrum, Xfinity, and most recently I am reading Comcast. now offers an app. Surprised COX is trailing the other cable companies. Ken
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Contour On Demand
Why has Cox contour on demand had so many issues as of late when trying to watch on browser? Almost all of the saved shows are missing episode recordings in between or not updating at all. Or when they do have the episodes available they will freeze part way through the episode and never be able to
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Dodgers on SportsNet LA
Does anyone have any alternatives to COX in order to watch the Dodgers this year? I can't get AT&T at my location. Or does anyone have any ideas as to how we as Cox customers can influence them to give us access to SportsNet LA for Dodgers games like every other major provider in Southern California
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No audio again...but ONLY on Fox News Channel...again!
I am in the Phoenix area and this is happening again as I write this message. This audio "mystery" is becoming a common event, at least four times in the past few weeks that I'm personally aware of, and very frustrating! For extended periods of time, the audio goes out on Fox News Channel only. Audi
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