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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Crappy Tv service & no help from technical support

On Monday evening, my cable started acting up, which it has done before but usually fixes itself. This time it did not. I tried everything they say to do. When I try to reset it through the app, it doesn't work. (and the fact that I have to login EVERYTIME to the cox app is really annoying!!) On Tue

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Bally Sports Sun Tiling - Pixelating

For the past 2 weeks, Bally sports Sun on channel 43 in Destin, FL (Pensacola-Gulfcoast channels) is pixelating so bad that I can't watch the Rays games. I have called Bally. They say reboot! duh. Doesn't help. I call Cox and they say "interference" no. The modem is next to the TV. TV, modem, router

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Contour 1 more versatile then Contour 2- can't go back.

Contour 1 DVR box was much much more user friendly than contour 2. You could choose a channel, leave it on for a minute, go to another channel, do the same, and both would allow rewind to go back an hour. Now, you can only go back as far as the channel was chosen, just a few moments or even seconds.

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Guide incorrect

Why does the guide consistently show incorrect program information? For example channel 68 currently says it’s supposed to be Texas Rangers baseball game. However it’s actually a poker tournament.

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Internet and TV

3 outages in 36 hours. Unacceptable

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Voice Control on Remote stopped working

Out of the blue, the voice control stopped working this morning. I read about batteries and replaced them with new. What other options to get it working?

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Picture trouble

I've been having trouble with pictures freezing or breaking up. I was also getting the message that 'we're having problems on our end - station not working - try again in a few seconds. I thought it might be my old Contour 2 box - I went to the Cox store in Fairfax and swapped out my old box. I inst

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Pixelation issues

Why does my TV have pixelation issues on the Padre Channel 83 in San Diego? I do have MLB network too #Padres Channel 83

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smart tv can't connect to cox cable via cox internet

My smart tv (insignia) is connected to the internet and I can access Netflix, etc. However, I am also a cox cable customer but have recently been moved to cox tv - no longer cable (can't remember what this is called). Is there a way to watch my cox live tv channels?

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No sound

Tv lost sound

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