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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Contour Remote "ALL" button won't control TV
Just bought a new TCL Roku TV and a Vizio soundbar that is connected via optical cable. The TV button will turn on and off the TV (all good there). However the ALL button will only turn on and off the soundbar. Everything else works exactly as expected. How do I get the ALL button to turn the TV off
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What happened recently that the contour boxes take 5 minutes to launch Netflix?
What happened recently that the contour boxes take 5 minutes to launch Netflix? I did not used to be this slow.
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which cable splitter is best for 4k on COX
My internet (500Mb down, 50 up) works fine, the tv signal tested fine until after a 3way splitter and it stops working several times a week for the 3 tvs, one new main box, two mini boxes. 3 service calls with new main box replacement, street connector redone, signal tests fine through the internet
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Netflix streaming dropping, says my internet is out and then I have to reset box. I have been having internet issues for several weeks. Cox won’t help. They keep saying to check my connections.
After they said to check my connections for like the fourth time, I replaced the splitter with an identical part and also the coax cable between the splitter and wall. Things seemed better but now they are bad again. While watching Netflix, the service has dropped 3-4 times in two hours. The checkin
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Contour not updating
Good morning! I've noticed that Contour is no longer updating every morning around 4 a.m. The last time I noticed it updating was Wednesday, August 16. Here, in the Virginia Beach area where I live, we had a cable outage last Tuesday around 6 p.m., so I don't know if that had anything to do with it,
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MLB Extra Inning Issue
Myself and my neighbor are getting errro code for MLB Etra Inning channels. Is there a know issue right now?
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HSC tuning adapter available?
I saw in a Tivo specific forum that some people in the San Diego received a new HSC Tuning Adapter from Vecima and according to them, it seems to have fixed the issue of the the Cisco Tuning Adapter constantly rebooting. Are there any plans to start rolling these out to the Phoenix market? I have ha
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Why do I have to sign in to the Contour App daily on my Apple TV?
The app makes me sign in every day. I appreciate any insight.
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XRE-03121 error
Been having this for a day now. Reset both boxes multiple times with no success
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CNBC live does not work on any of devices connected to Cox?
Hi I just moved in and have Cox internet,CNBC live will not work on any of devices? The audio only works but the live broadcast is just a black screen, this the same on my Samsung tablet, TV, Motorola phone and hp computer. Does Cox block CNBC, same if I use the CNBC app, or use computer? Any help w
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