TV

I am a long time customer and have been experiencing an issue where the sound (not video) drops out for a second at a time. This happens every 5 minutes or so. It happens in both my main room and bedroom. Each have their own cable box. The master is in the main room and the smaller box is in the bed

My guide has to be announced on every channel. Help!

Please stop cutting feeds early to local commercials. Even on Spanish channels it cuts from one commercial, displays it for literally a fraction of a second and cuts to something in English. And I’m asking this local commercial ** to stop permanently because I’m tired of f—-ing political ads saying

My two-year Cox contract expired this month. Prior to it expiring I went to my local Cox store to understand what type of a rate I would be offered for my next contract. I worked with the gentleman named David Cardenas in the Rancho Santa Margarita Cox store in California. We had a long discussion a

Living in the 89011 zip code, Cox network for TV has been offline since 9 pm last night. Every estimate as to when the problem would be resolved has been pushed back and now the Cox app says that they hope to have it resolved but no estimate? What has happened that the system is down for so long?

Just received a new/rerufbished replacement for my older Contour box that was permantly stuck in the boot mode, however, upon sitting down to enjoy my new, working box, I noticed that the majority of the lights in the clock display are Not working, even after playing with the brightness. Is this nor

We are replacing our television. What do I need to do to sell the old one? Will recorded shows be available on the new TV?

Your automatic screensaver is a hindrance. I need my tv to be on for 12 hours at a time, however the screensaver comes on automatically after 4 hours. I am at my witt's end about this. Why doesn't Cox allow subscribers to have the ootion of having their tv screen on all of the time? Surely I can't b

My Contour DVR is saying "boot" all the time now for the last three days. Lately it has been taking a very long time to update (boot) but it would eventully complete. Do I need to get a new DVR or does anyone have any suggestions? Thanks

Have had my contour box freeze up all the time when changing channels. Have replaced this box four times now, still having issues why? Dose cox not have reliable equipment? You really should because of how much you charge for your services. Also have had two techs out to my house and a dude that cal