Ceterose's profile

New Contributor

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2 Messages

Monday, January 22nd, 2024

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Recently subscribed to Showtime with Paramount plus

This package states you now have access to Showtime and paramount plus lineups, where you can access paramount plus via the contour app system.  So I purchased this bundle going yeah, I can stream paramount plus via the app! Well no I can't because no one told paramount to add Cox Cable as a provider. 

I contacted paramount plus to find out how to link cox to my paramount plus account and was told Cox Cable has not been added to thier list of acceptable providers.  In fact thier list only comprises of 5 providrs.  

Seems a bit shifty that I am paying for paramount plus with showtime througcoCox Cable but I cannot access paramount plus because Cox is not included in the lineup of providers to link up to.

 

 

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Moderator

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2.3K Messages

2 years ago

Hello. The Paramount+ app is a different and independent subscription service specific to Paramount+. However, when you subscribe to Paramount+ with Showtime, you can then access both Showtime and Paramount programming through our On Demand service. You can find more information about this here: https://www.cox.com/residential/tv/premium-channels/paramount-plus-with-showtime-deal.html. 

Esteemed Contributor III

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3.5K Messages

New Contributor

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2 Messages

Hi!

Unless I am reading the description for the subscription, it does state we can access paramount plus via the Contour App.  No where does it state one is required to have a seperate subscription through paramount plus itself.  The verbiage states:

"A subscription now includes Paramount+ with SHOWTIME East & West channels, 12 SHOWTIME multi-plex channels including The Movie Channel, plus Paramount+ with SHOWTIME On Demand and through the Contour TV App."

Again, no where does it state a seperate subscription through paramount plus is requires.  If anything, it implies once you subscribe through Cox, access through the Contour app is included.  If I have to subscribe directly to paramount plus, why the heck would I bother subscribing through Cox too?  This is deceptive and criminal.  

New Contributor

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2 Messages

Allan,

Can you please provide a link that I can get to? I keep getting a "403 Forbidden Page" error with this link. I, too, am interested in why it states "Showtime with Paramount + is included" but then requires a stand alone subscription to stream the content. 

New Contributor II

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4 Messages

Exactly my thoughts, I just tried to log into Paramount+ app on Contour box tv, I have two Paramount+ Showtime channels. I launched the paramount app on contour, and it gave me a code to enter on paramount website. Nothing happened so I contacted Paramount, they said they have 5 providers that include their services free and Cox ain’t one of them and I would need a subscription with them for it to work. They said Cox needs to submit a request to them and they will add them to their list. How hard is that. Let’s go Cox get with it, I’ve been a customer for over 35 years and pay $300 a month. If you’re not going to have Paramount+ free for your customers don’t show it as bundled to Showtime. I don’t need a cox contour box to get the Paramount+, most everyones smart tvs have the app already. 

Moderator

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500 Messages

Hi, there. Thank you for the suggestion. I have  mentioned this to my leaders to have it investigated for you. We certainly do not want to miss out on an opportunity for our customer base. Thank you again for your patience and business. 

New Contributor

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2 Messages

2 years ago

It looks like Paramount+ programming is really not included. It also looks like it is nothing but a "Showtime" title change which really is deceptive when getting people to sign up. Unless there is another way to the get to the Paramount+ content through Contour or something else changes, us Cox customers are simply out of luck.

Honored Contributor

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2K Messages

2 years ago

Why do moderators keep posting links at the end of a sentence and include the period in the URL?  If you can't manage to avoid including the period, just omit it.   When they do that, do this:

  1. hover cursor over the link
  2. right-click
  3. select: copy link
  4. open a new window
  5. paste
  6. backspace once
  7. press enter

It takes less than 10 seconds.

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