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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Intermittent loss of audio with new Contour box
Several times an evening and random times I lose audio watching live tv, movies, or recorded shows. Picture is fine. Can restore audio by going backward & the playing live or recorded shows. Only happens on new Contour box, not two other mini boxes. Reset box repeatedly, problem recurred Cox techs s
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Contour 2 box - C2XG1HOSTDVR
How did this all start, well 3 days ago I went to my Contour 2 box to watch a recorded show and found out that after a nightly reboot of my device all my schedules, and recorded shows were completely gone. After talking with an Cox Agent, they said my existing box was bad. Never have I had any issue
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9865hdc box showing errors.
The box says Er-05,then on the TV screen it says code download summary,download status SNMP Manual Trigger Required.?? I called tech support and they said box was working But then I did it online last night and again they said they did a reboot and my box is shown to be working??? When I unplug it,t
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Line Maintenance Issues
Yesterday I had a technician visit to review a weak signal. It had been perfect until 3 days ago, when a rainstorm knocked my signal out. Tech told me everything is fine in the house and the signal problem was upstream somewhere. Said he would file a maintenance ticket and there was nothing more for
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shudder content
There are two movies that I know are streaming but they don't come up on search, actors, genres, anything?????????????????????? Any ideas?
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HDMI Cable
Recently purchased a Sony OLED 4g TV. I have a Contour box ... should I use the Cable that came with the Contour box or get a high speed 4g HDMI cable?
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External Hard Drive for Contour?
External hard drive for Contour? I just saw this in another thread: external hard drive, a SATA hard drive and connect it to your current DVR Is this possible with the new Contour?
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Issues with Sound cutting out for a couple seconds.
Hello, I have contacted support, had technicians out to the house, but the issue persists. Tech said that there was a problem in the neighborhood, but nothing has been done about it. Tired of waiting on the phone, or worse, with chat. Can anyone give a timeline when the "problem in the neighborhood"
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