Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
TV
Topics related to our Cox Cable - TV services
Pinned Posts
Closed
Pinned
Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
Discussions
934
0
0
0
Closed
Contour loses Focus
Contour loses focus I first noticed it early in November while watching sports competitions. It was like the camera taking a second to focus. But it also happens to the text overlay which is not part of the camera focus. Checking father, it's also in news and entertainment shows which are not as dis
Discussions
107
1
0
0
Closed
Sound Cutting Out
I am a long time customer and have been experiencing an issue where the sound (not video) drops out for a second at a time. This happens every 5 minutes or so. It happens in both my main room and bedroom. Each have their own cable box. The master is in the main room and the smaller box is in the bed
Discussions
4.3K
5
0
Closed
Commercials
Please stop cutting feeds early to local commercials. Even on Spanish channels it cuts from one commercial, displays it for literally a fraction of a second and cuts to something in English. And I’m asking this local commercial ** to stop permanently because I’m tired of f—-ing political ads saying
Discussions
836
4
0
0
Closed
Cox store didn't honor new contract rate they gave me
My two-year Cox contract expired this month. Prior to it expiring I went to my local Cox store to understand what type of a rate I would be offered for my next contract. I worked with the gentleman named David Cardenas in the Rancho Santa Margarita Cox store in California. We had a long discussion a
Discussions
154
1
0
Closed
Network Interruption
Living in the 89011 zip code, Cox network for TV has been offline since 9 pm last night. Every estimate as to when the problem would be resolved has been pushed back and now the Cox app says that they hope to have it resolved but no estimate? What has happened that the system is down for so long?
Discussions
71
1
0
0
Closed
Does the clock work?
Just received a new/rerufbished replacement for my older Contour box that was permantly stuck in the boot mode, however, upon sitting down to enjoy my new, working box, I noticed that the majority of the lights in the clock display are Not working, even after playing with the brightness. Is this nor
Discussions
343
1
0
0
Closed
Replacing old television.
We are replacing our television. What do I need to do to sell the old one? Will recorded shows be available on the new TV?
Discussions
99
1
0
0
Closed
Automatic screensaver is a nuisance
Your automatic screensaver is a hindrance. I need my tv to be on for 12 hours at a time, however the screensaver comes on automatically after 4 hours. I am at my witt's end about this. Why doesn't Cox allow subscribers to have the ootion of having their tv screen on all of the time? Surely I can't b
Discussions
150
1
0
0
Closed
Contour DVR says "boot" all the time.
My Contour DVR is saying "boot" all the time now for the last three days. Lately it has been taking a very long time to update (boot) but it would eventully complete. Do I need to get a new DVR or does anyone have any suggestions? Thanks
Discussions
335
1
0
0
