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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Replacing My Panoramic Wifi Gateway with purchased Modem/Router Combo
I want to purchase my own modem/router and replace my rented Cox Panoramic Wifi Gateway. Then I found out that my TV boxes won't work without Cox Panoramic Wifi Gateway. One of my TV boxes has a coax connection so I can replace that with a box that doesn't require the Gateway. However my other box i
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Samsung contour pairing codes
Does anyone know how many Samsung countour remote control pairing codes there are and where can I find them? Bruce solved this issue for Carnival user approx 3 years ago but none of the codes provided worked for my Samsung TV Visio sound bar set up. Please help! thamk you
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Countour2 Cable Box Audio Out
Are the Audio outputs on the Contour2 HD Receiver powered? In other words, I currently have one old Cisco box that I am replacing, it has its audio (optical) connected through an amplifier to drive in-ceiling speakers. I’ve had problems with the amp, so i want to toss it, but if i bypass it, connect
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Intermittent picture pixelation on all channels
It started approx.4-5 days ago.TV works normally for about 20 to 30 minutes then pixelation starts.Reseting cable box locally or remotely did not resolve the issue.Cox service technician paid us a visit on Saturday 01.06.24 and verified the signal strength is normal.Just after he left problem with p
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I need a new remote!
How would I go about getting a new remote control without having to go to the Cox location?
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DVR and OnDemand service is horrible
DVR recordings and OnDemand stop randomly, . A 30 minute recording takes 1 1/2 hours to watch. Have had techs come out and it’s the signal, but nothing happens to fix it. Next tech comes out and it’s the cable box. Cable box has been replaced so many times, new cables from the pole to the box. Obvio
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On Demand Movies Freeze
Just started happening on my Contour 6 boxes. I'll be watching a movie and it will stop after a few minutes. That period changes - it could be 15 minutes, it could be 5. The movie looks like it fades to black, like it could be a scene change or going into a commercial break. If I go to a different O
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Need Wi-Fi for Cabled TV?
A relative had a very simple Cox setup: one cabled TV plus a basic modem for internet and phone. We wanted to add a TV cable box in another room. Got one from the Cox store and followed the basic plug-and-play setup instruction: coax to box, HDMI from box to (brand new) TV. It said it couldn't get a
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Showtime On Demand
Showtime On Demand does not have Dexter Season 5 Episode 2 available to watch. All other episodes are available..
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oh look, yet another price increase
bill goes up 10 bucks? alredy annoyed with these people.about a year ago i agreed to a deal where i would be LOCKED IN to a rate for 2 years. about 5 months later my bill goes up .when i inquired why since i was LOCKED IN i was told "oh, you still get your discount..our rates hae gone up" that makes
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