New Contributor II
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8 Messages
Picture trouble
I've been having trouble with pictures freezing or breaking up. I was also getting the message that 'we're having problems on our end - station not working - try again in a few seconds. I thought it might be my old Contour 2 box - I went to the Cox store in Fairfax and swapped out my old box. I installed my new box with the new remote and wiring - same problem. "there seems to be a problem on our end - wait a few seconds and try again. Other stations either freeze or break up. I checked all my connections - all tight. Is Cox having problems? I haven't checked outside. Inside I only have the 1 box and 1 TV and everything's tight. I've tried refreshing the system and rebooting - no effect. What's going on? Your website says there's no problem.
LatoyaJ
Moderator
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86 Messages
1 year ago
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Cox Support Forums Moderator
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SAMSBanks
New Contributor
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2 Messages
1 year ago
Was this issue ever solved. I am too having the same with picture locking up, sound still goes on or sound shuts down or picture and sound freeze.
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