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Some channels pixellated
For the past few days, some channels are pixellated - not all, just some. The contour box is connected directly to the cable outlet, no splitter involved. ??? Very annoying, Cox is not cheap.
New Contributor
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1 Message
For the past few days, some channels are pixellated - not all, just some. The contour box is connected directly to the cable outlet, no splitter involved. ??? Very annoying, Cox is not cheap.
Allan
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2.3K Messages
5 years ago
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bearone2
Contributor III
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1.5K Messages
5 years ago
how old is the tv?
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mwsteele
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1 Message
5 years ago
I’ve had this problem for months and Cox refuses to fix it. It sometimes happens during the day, but it is much worse in the evening during prime time viewing. If Cox doesn’t fix it soon (and there is no indication they are even concerned) I’m going to discontinue my TV service and watch TV via the internet and my Fire TV and numerous apps. I have a feeling that is the direction Cox wants us to go so they no longer have to support TV channels and just concentrate on internet.
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msmith140
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1 Message
2 years ago
Just came here to check on this. We have three channels (in Fairfax Co., VA) -- 70-72 -- that intermittently pixelate to the extent they are unwatchable. I saw a post earlier today that suggested this could be caused by a household electronic device (microwave, etc) that's active on the same frequency as the affected TV channels. The question is, how to track down the offending interference source. How can I find out what frequency range channels 70-72 are using? And is there a tester device (on Amazon or wherever) that can detect radio waves at a specified frequency?
Alternatively, is it possible to shield the cox wiring where it's exposed so as to block or reduce interference?
Thanks!
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