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Welcome to the Archives
Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.
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I need help setting up my email on my iPad and iPhone.
Sure! To learn how to set up email for your Apple mobile device, see Set Up an iPhone or iPad to Send and Receive Cox.net Email.
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I'm moving...can I keep my current phone number?
Yes, in most instances, Local Number Portability (LNP) allows a customer to change local exchange carriers and maintain their current phone number, even though they are now serviced by a different provider.
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How does Phone Tools work? Can I use it to view my Call History?
Phone Tools is a handy, online application that gives you lots of info around your incoming and outgoing calls. You can view calling activity and details such as: Date/TimeTo / From NumberName (of the calling party)Additional Info (such as, call forwarded and missed)You can learn more about how to a
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Where do I change my purchase or parental control PIN?
A Cox representative will be happy to reset your purchase PIN or your television Parental Control PIN for you. Just have the Account Holder call us and we'll set you up with fresh PINs. Thanks! The Cox Forums Team
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I need help setting up and using phone features like call waiting and 3-way calling?
Love all the features that come with Cox's home phone service? It's a lot to keep track of though. To help simplify things, we've put all our great calling features in one place, the Index of Phone Features. To learn how to use each one, just click the name of the feature. Which feature do you use t
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My phone doesn't have a dial tone
No dial tone on your phone? Check out our support article, Troubleshooting Calling Features and Hardware, to learn the basic help steps to get back to your calls. Did you find a different solution for your dial tone issus? If so, please tell us how by replying to this post!
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My internet connection keeps dropping and I can't get online.
Connection problems can be frustrating. The good news is that most connection problems can be solved easily with some basic solutions. Check out our support article Fixing Internet Connections, and then come back to let us know if it got you back online. Thanks! The Cox Forums Team
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I'm having problems with my TV picture - help!
TV picture problems are frustrating, but the good news is that many can be resolved at home with simple troubleshooting steps. Check out our support article, Quick Fixes for TV Picture Problems, and come back to tell us if the troubleshooting steps solved the problem. Thanks! The Cox Forums Team
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Emergency Broadcast
How long is the annoying emergency broadcast system go to be tested in Fairfax? It has been running for days and is worthless. It prevents proper operation of the DVR functionality and returns every time you switch channels. Who ever approved this system for operation on Cox should be fired!!!
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internet sevice
I live in VA and we are starting to have connection problems.AGAIN. This is how it started out the last time....
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