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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Email

For some reason, my email has stopped working (says "No Mail:). I have tried to delete the old settings and upload the new. I have renewed another password and it still does not work. Says that my imap.cox.net password or address is incorrect. Don't even know what my imap.cox.net account is. Need he

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tv lineup channel (67)

It seems I no longer receive channel 67 which showed the daily lineup of channel offerings each day. I checked with Cox (chat) and was told I had to purchase a "box" to continue to receive channel 67 or use the on-line guide at cox.com. Others I know who live in Niceville continue to receive channel

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Slow at night

I am starting to believe that cox slows my internet down at night on purpose. I work nights so when I get off I cant even play my games let alone use the internet. I ran the speedtest on the cox website and it timed out.!!! I have tried wired and wireless. They claim fastest in home wifi, but i dont

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Why can't I view billing statements online?

For your security, Cox digital identities come in two varieties. The Account Holder ID type has full access to all account information and billing data. The Authorized User ID type is a restricted-access digital identity, which means that (among other things) Authorized Users can't view billing stat

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Policy suggestion for Cox

Since someone from Cox seems to be reading at least some of these posts, let me make a suggestion related to outages in general. Twice in the week or so before this outage, email was down in my area for several hours. When I phoned Cox, the representatives had no idea what was going on, although the

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Cox Webmail Ads

Where can I post to discuss the Cox Ads - on the cox webpage and on the cox webmail? Jake

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DVD PLAYER-part 2

Chris, Please read my comments I posted on DVD PLAYER to your reply. Thanks

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Pandora on Contour 1

Pandora is the most-problematic feature on Contour 1. But it is also an enjoyable feature when it is working. Today i got the Error Message 11.2.6. When there are errors on my Cox Contour Pandora, i can check on a computer and see that there are no problems when listening to Pandora online. Moderato

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Unable to send emails in Outlook 2016 using VPN

I use Private Internet Access VPN and Outlook 2016 on my HP Envy laptop with Windows 10. Several weeks ago Outlook stopped sending outgoing emails, they stay in the Outbox. I finally realized Cox is blocking the IP addresses from the VPN. When I turn off the VPN emails are sent. Surely there has to

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Extending Service Area

My family is considering building a new home on undeveloped property that is just outside the current service area in Alachua County, Florida. Is it possible to find out if Cox can extend it service area to the new property and also how much it could cost?

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