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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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no signal

loosing signal about every 5 minutes, system initializes and comes back up but goes out again, now doing it about every 3 minutes

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lights on Panoramic modem/router

Is it possible to change the lights on the Panoramic from white to blue (which is shown in some pictures on the Cox website)?

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Intermittent Lag/Disconnects Motorola SBG6850

While I'm gaming, I notice very frequent lag spikes lasting for about 5 seconds at a time. They occur about every minute or two, making my internet nearly useless. I have preferred internet, and I am only using this connection on this internet. My computer is running no other internet applications.

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Is there maintenance being done in Las Vegas?

Lots of internet problems tonight, including slow/laggy connections and service going out periodically for about 10-15 minutes at a time. Please assist.

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LIFETIME LISTED ON COX SUPPORTER.

WHY ISN'T LIFETIME SUPPORTED ON COX? WHEN WILL IT BE?

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Aren't all fees suppose to be told to the customer up front?

I was never notified that I would be charged $45 for a technician to come to the house when my internet was down. Now I'm suppose to by 3 installments of $15. Isn't there a law somewhere that says they have to tell me what they will charge me for assistance? --Annoyed

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Legit Messages marked as spam

Emails from two of my friends, both of whom are on sbcglobal.net, are being moved to my Spam folder in Webmail. I opened a ticket with Cox. Yesterday I spoke with a knowledgeable and courteous young man from Cox support. We went through my Spam and Filter settings and found nothing amiss. He told me

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Cable Suspension?

Can cable be suspended for a 4 month period w/out changing current fee structure and w/out a turn off/turnon fee?

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Superbowl 50 Cox BS

I have never missed a superbowl in my life and now I wont be able to watch it in the comfort of my own home through the cable service I have been with for 15 years and paid thousands of dollars to ? If this isnt resolved, I will be dropping cox for all my services and getting internet through ATT an

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More LOST revenue COX KILLS phone

Well, I guess my landline phone days are over and even more lost revenue for COX. I pay $50 a month for a traditional landline, and now my copper line is being ripped out and now I need a modem to make a phone call.... REALLY... I now need a phone modem to make a phone call??????? versus just, oh, p

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