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Welcome to the Archives
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Elderly person has problem with 4 digit entries. Can they be shortened?
We just got this advanced tv system with the URC-8820-Cisco remote. The old analog channels are still there with numbers from 2-97. One example i would give is trying to select what was channel 5. If one inputs just 5 or 05 they get the blurry analog channel. The hd channel is 2005. An elderly membe
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Power out in Irvine wiped out Internet?
The power went out briefly tonight and now my modem won't move past 2 lights. I called tech support and they seem baffled and will send someone Monday, I don't want to wait that long of course but has anyone else had a problem?
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Cisco DPQ3212 Dropping Internet/Phone connection
I recently upgraded my modem to the new Cisco modem that supports DOCSIS 3. Ever since I installed the new modem my connection will drop, several times a day. The old modem worked flawlessly. I noticed that the "DS" light on the front turns from green to orange when the drops are about to start. I p
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RE: Will I Ever See My Refund?
inappropriate and irrelevant response, malicious Forum: TV Forum Posted: 1 Jul 2014 Post Subject: RE: Will I Ever See My Refund? Post author: Health Edge::clears throat:: "The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Telev
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wifi password recovery
How do I get my wifi password if we have forgotten it?
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Gateway Modem Equipment Fee
If understand correctly, this fee is associated with the cable modem/router. However, I returned that device (Cox Solutions Store - Quail) in late November, or early December of 2013. They told me this fee would no longer be charged, so I'm not sure why I am still being charged for this fee. I'm usi
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increased bill for November 2017
personal info included in post Forum: TV Forum Posted: 5 Nov 2017 Post Subject: increased bill for November 2017 Post author: increased bill costsWe signed a two year contract and after having service for 1 year our bill has increased by $43.50. unacceptable. What happened to our faith and values pa
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Interpreting Data Usage Meter
When viewing my Cox Data Usage Meter, I notice that some of the daily graph bars are solid blue, while others have a white stripe. For example, there is a solid blue bar showing for June 25, but there is a white stripe on the bar representing June 26. What is the difference in meaning between the tw
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questionaire
Hello,I keeping getting a questionnaire for me to update my information this happens before I can get my email. I filled it out yesterday that was the first day it asked Today it keeps doing the same thing WHAT is going on???Brook
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