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Welcome to the Archives

Threads in this forum could have less relevant information, as they are 5 plus years old. You won't be able to respond to these threads, or add followup questions.

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Email recipients do not receive forward picture or links just headings.

When I forward emails with either pictures and or links the recipients only receive the headings.

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Rewinding Live TV on Whole House 8742HDC DVR and 4642DHC Client

We recently had the whole house DVR system (Explorer 8742HDC and Explorer 4642HDC clients) installed. The default setting prohibited rewinding live TV, but I changed the setting to enable pausing live TV. But then I noticed that you can't rewind live TV like we cold on the old Explorer 8300HD DVRs u

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Unable to edit a recording in progress

When using my first DVR system from COX, i was able to edit a recording already in progress to add or remove time from a recording. This was useful if i needed to add extra time to a live event or adjust a recording by a minute or two. Why does the new Whole Home DVR system not let you edit a record

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Cloud backup - ~3TB+ to backup

Greetings, I am planning on using a cloud backup solution for off-site backup, but I'm concerned regarding the amount of data I need to store. The initial upload is clearly going to be quite large - around 3TB starting. I know Cox has bandwidth limits they traditionally don't enforce (including in m

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Data Cap!!!

Location: Tucson, AZ Cox has attempted rate increases twice in the last 12 months. Then Saturday 7/1/2017 I received a letter in the mail with LESS THAN ONE WEEKS NOTICE that there is now a 1TB data cap and overage fees. This is pure and simple revenue generation on the backs of Cox customers. There

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New email system

I have tried to move email from the inbox to my incoming file and have not been able to do so. How do I accomplish that?

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RE: robocalls

ChrisL, Cox Support Forums Moderator, posted my last name in the following post: http://forums.cox.com/forum_home/phone_forum/f/6/t/8169.aspx Moderators should not reveal sensitive personal information in public forums. If a moderator wants to recognize a contributor in a forum, he or she should onl

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Accessing/changing/canceling existing and future recordings on my dvr from app or web

ANy progress from this post?: Posted by NanaG30 Dec 2013 2:39 PMAdd to favoritesGet this RSS feedSubscribeHow do I find online or on the Contour app the shows I have previously recorded? Or the schedule of shows I have set to record? Can I make changes or delete any of them? I see how to set a show

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just in case no one mentioned it - Cloud won't work on iPhones as yet.

Tried to access Cox Cloud on an iPhone and it's dead to accessing except to read the licensing etc. I'm guessing the fix didn't make it to the software before it was saved or it is invisible to the developer and you gotta trace every line of code.

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I bought a third-party network TV Tuner to watch my live TV shows internal & externally on my notebook, tablet, etc. How will it work?

There are many benefits towards this type of add on for Cable TV:Each network tuner has at least one MAC Address if needed by your Cable Provider. If it requires a cable card, this will be the best tuner to have. Because more high-tech devices are starting to come out, some will not pick up certain

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